Towards societal satisfaction in a fifth generation of quality – the sustainability model

Deleryd, Mats; Fundin, Anders

doi:10.1080/14783363.2020.1864214

Cited by 27 publications

(21 citation statements)

References 51 publications

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“…Overall, the development within NorDan described above is very much in line with the reasoning and developments described within "Quality 5.0" [30], where the purpose of organisations is firstly to focus on customers and stakeholders but also at the same time support development and societal satisfaction and contribution.…”

Section: Lead By Example and Dare To Sharesupporting

confidence: 63%

How NorDan AB Applies the UN SDGs in a Pragmatic Way and Contributes to a More Sustainable Scandinavian Building Industry

Kroslid¹

2022

The 9th International Conference on Sustainable Development

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Section: Lead By Example and Dare To Sharesupporting

confidence: 63%

How NorDan AB Applies the UN SDGs in a Pragmatic Way and Contributes to a More Sustainable Scandinavian Building Industry

Kroslid¹

2022

The 9th International Conference on Sustainable Development

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“…The results from this study indicate a lack of consensus among school leaders[1] about what long-term thinking is, how it is defined and how it is used as a strategic tool and process to support sustainable quality development. Only a few of the leaders in this study indicated an awareness of the relationship between long-term thinking and a broader view of quality, including an expanded view on customers and decision making as suggested in Deleryd and Fundin (2020) and van Kemenade and Hardjono (2019). This has implications for meeting the UN sustainability goals that are grounded in a need to think and plan for the long term (United Nations, 2017).…”

Section: Analysis and Discussionmentioning

confidence: 96%

Understanding long-term thinking as a management strategy to support sustainable quality development: perspectives from education

Mårtensson,

Snyder,

Ingelsson

et al. 2023

TQM

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PurposeThe purpose of this study is to explore the concept of long-term thinking in a non-business context to gain deeper insights into bridging the gap between the theory of long-term thinking and its application as a management strategy.Design/methodology/approachTo explore the concept of long-thinking further in a non-business setting, a grounded theory study was conducted with preschool leaders in a municipality in Sweden to examine how the leaders describe, define and apply the concept of long-term thinking in their schools. Interviews with school leaders, both written and oral, were used for data collection.FindingsThis study illustrates that the concept of long-term thinking can be twofold. First, the description can be as an anchor that reflects a mission. Second, the description can be a steering mechanism that guides decision-making. The findings also reinforce the importance of organisations developing an organisational culture that connect their vision and goals with the values and needs of their customers.Research limitations/implicationsThis study was carried out in a single organisation and shows a snapshot of the organisation's status at the time the data were collected. Therefore, the findings are not generalisable to all organisational settings; rather the findings may be transferable to other settings.Practical implicationsThe results can be used to help identify areas where preschools in a municipal context can engage with sustainable quality development in order to build systems that support work with quality in a more structured way.Originality/valueLong-term thinking is seen, within both theory and organisations, as necessary to achieve success in terms of sustainable development and quality, and this study contributes with knowledge about the current gap between theories of long-term thinking and practice in organisations.

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“…The second commonality is the expanding boundaries of all three towards societal purpose and planetary needs. Such a move has coincided with a stakeholder approach in quality science for people and planet (Garvare and Isaksson, 2001;Isaksson 2019;Klefsj€ o et al, 2006); a natural fit and alignment of focus and approach with sustainability and sustainable development (Deleryd and Fundin, 2020).…”

Section: A Case For Quality For Sustainability (Q4s)mentioning

confidence: 99%

Sustainability reporting as a 21st century problem statement: using a quality lens to understand and analyse the challenges

Ramanathan

Isaksson

2022

TQM

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PurposeThis paper explores quality science and quality management as a potential pathway to resolve the challenges of corporate sustainability reporting (CSR) by establishing the need for a common understanding of sustainability and sustainable development.Design/methodology/approachSecondary research on key documents released by regulatory institutions working at the intersection of sustainability, corporate reporting, measurement and academic papers on quality science and management.FindingsExisting measurement frameworks of CSR are limited. They are neither aligned nor appropriate for accurately measuring a company's ecological footprint for mitigating climate change. Quality for sustainability (Q4S) could be a conceptual framework to bring about an appropriate level of measurability to better align sustainability reporting to stakeholder needs.Research limitations/implicationsThere is a lack of primary data. The research is based on secondary literature review. The implications of Q4S as a framework could inform research studies connected to sustainable tourism, energy transition and sustainable buildings.Practical implicationsThe paper connects to CSR stakeholders, sustainability managers, company leaderships and boards.Social implicationsThe implications of sustainability on people, purpose and prosperity are a part of World Economic Forum's stakeholder capitalism.Originality/valueThis paper fills a research gap on diagnosing and understanding the key reporting challenges emerging from the lack sustainability definitions.

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Towards societal satisfaction in a fifth generation of quality – the sustainability model

Cited by 27 publications

References 51 publications

How NorDan AB Applies the UN SDGs in a Pragmatic Way and Contributes to a More Sustainable Scandinavian Building Industry

How NorDan AB Applies the UN SDGs in a Pragmatic Way and Contributes to a More Sustainable Scandinavian Building Industry

Understanding long-term thinking as a management strategy to support sustainable quality development: perspectives from education

Sustainability reporting as a 21st century problem statement: using a quality lens to understand and analyse the challenges

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