TQM Metrics in Mobile Applications Industry

Abstract

Development of mobile applications is a young market and open broadly to organizations and individuals for competition. Software organizations utilize total quality management (TQM) strategies progressively to enhance their operations and procedures as a part of every single zone of their business. This study focuses on the Total Quality Management (TQM) properties in mobile applications industry. It aims to explore the relation between mobile application development and TQM. It identifies the metrics and attributes that help to gain successful implementation of TQM tools in field of mobile applications platform. The importance of this paper comes from the significance knowledge which provides an experience of implementing TQM in field of mobile applications industry with an overview of mobile applications. It concludes with clarifying benefits of applying TQM strategies, and how TQM philosophy could be conducted successfully.