Tracking tourists’ travel with smartphone-based GPS technology: a methodological discussion

Hardy, Anne; Hyslop, Sarah; Booth, Kate; Robards, Brady; Aryal, Jagannath; Gretzel, Ulrike; Eccleston, Richard

doi:10.1007/s40558-017-0086-3

Cited by 106 publications

(48 citation statements)

References 44 publications

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“…In that context, pushed-based personalized messages represent a key obstacle for the application of calm ICT design in services based on geolocation systems as marketers might often try to overwhelm consumers with offers and messages (Balasubramanian, 2009). Finally, there are emerging ethical concerns regarding the potential violation of hotel guests' privacy when using these systems (Hardy et al, 2017) and it is another problem to be solved in terms of calm ICT design as applied in hotels.…”

Section: Contextual Information and Communication Are One Of The Mostmentioning

confidence: 99%

Calm ICT design in hotels: A critical review of applications and implications

Stankov

Filimonau

Slivar

2019

International Journal of Hospitality Management

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There has recently been a call for revisiting the effect of ICT on guest experience in hotels. This is because ICT solutions can act not only as enhancers of hotel guest experience, but also as its inhibitors. In response to this call, the notion of calm ICT design has recently been introduced. Calm ICT design describes the ICT solutions that are used only when and if required, thus not calling user's attention at all times. Although this concept is highly relevant to the hospitality industry, it has never been systematically considered within. This paper conceptualizes calm ICT design for application in the hospitality context. To this end, it analyzes the ICT solutions that are currently employed by hospitality businesses from the calm ICT design perspective; discusses how the opportunities offered by calm ICT design can be better capitalized upon by hospitality managers; and outlines directions for future research.

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Section: Contextual Information and Communication Are One Of The Mostmentioning

confidence: 99%

Calm ICT design in hotels: A critical review of applications and implications

Stankov

Filimonau

Slivar

2019

International Journal of Hospitality Management

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“…In the first group, those cases whose data were taken at the same time of the visit to the destination; in the second group, those cases where the data were collected after the visit to the destination or to the attractions. In group 1 the option A about "the spatial-temporal movement of tourist with GPS trace" is widely developed in References [131,176,186,199,204,211,214,232,280,281,[286][287][288]. In these proposals, the mobile positioning data is used to know the activities carried out by tourists, which allows them to decipher their space-time movement.…”

Section: Discussionmentioning

confidence: 99%

Science Mapping of Tourist Mobility 1980–2019. Technological Advancements in the Collection of the Data for Tourist Traceability

et al. 2019

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The tracking of tourist movements is an essential aspect in the management of sustainable tourist destinations. The current information and communication technologies provide innovative ways of collecting data on tourist movements, but it is still necessary to evaluate tools and methods of study for this challenge. At this point, mobile technologies are the best candidate for this task. Given the relevance of the topic, this paper proposes a mapping science analysis of publications on "movement of tourists" and "traceability." It has been carried out in the two main sources WOS and SCOPUS. The term "traceability" is brought from industry and technology areas to be applied to the tourist movement/mobility tracking and management. The methodological scheme is based on a selection of search criteria with combinations of terms. The sources of specialized information in applied social sciences and technology were then selected. From there, the searches have been executed for their subsequent analysis in three stages-(I) relevance analysis filtering the results to obtain the most pertinent; (II) analysis of articles with similarity thematic, authors, journals or citations; (III) analysis of selected papers as input for the mapping analysis using Citespace. The automatic naming of clusters under the selected processing confirms that the analysis of movements is a valid scientific trend but research-oriented from the perspective of traceability is non-existent, so this approach is novel and complementary to existing ones and a potential contribution to knowledge about tourist movements. Finally, a set of methodological considerations and a classification of information capture tools are proposed. In this classification, mobile technology is the best option to enable tourist movement analysis.

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“…We are aware that not all guests who participated on the riverboat tours chose to take photographs and not all those who did take photographs uploaded them to Flickr. In this sense, the geotagged photographs uploaded to Flickr may not be representative of all elephant sightings along the lower Kinabatangan River, as this approach is only likely to be capturing data from a limited number of content producers [123,124].…”

Section: Limitations Of the Researchmentioning

confidence: 99%

Preprint: Piloting Close-Range Remote Sensing of Endangered Borneo Pygmy Elephants Using Photographs Ecotourists Share via Social Media

Walker¹,

Daymond²,

Chan³

et al. 2019

Preprint

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This pilot study explores the potential of using a citizen science approach for sourcing volunteered geographic information via social media to research wildlife tourism interactions with endangered Borneo Pygmy Elephants on the lower Kinabatangan River in Sabah, Malaysia. Such information is critical if the lower Kinabatangan region is to achieve the United Nations Sustainable Development Goals through a sustainable tourism industry based around viewing the pygmy elephants. Guests and guides from the Sukau Rainforest Lodge were encouraged to become close-range remote sensors by sharing geotagged photographs of pygmy elephant sightings on Flickr. A ten week on-ground trail generated 247 photographs shared by 17 individual contributors with approximately two-thirds (65%) of photographs being georeferenced for the time and location of the elephant sighting. Plotting those sighting to explore the vegetation matrix (i.e. remnant forest or oil palm plantation) showed almost three-quarter (73%) of the sightings occurred within 1 km of an oil palm plantation. Of greater concern is that one in two sightings (50%) along the river occurred within the 500 m of an oil palm planation, which is inside the riparian buffer that the Sabah Government recommended for conservation of the elephants in their Lower Kinabatangan range. This study therefore demonstrates proof of concept for this research method and its further application at the nexus of wildlife conservation and sustainable ecotourism research.

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Tracking tourists’ travel with smartphone-based GPS technology: a methodological discussion

Cited by 106 publications

References 44 publications

Calm ICT design in hotels: A critical review of applications and implications

Calm ICT design in hotels: A critical review of applications and implications

Science Mapping of Tourist Mobility 1980–2019. Technological Advancements in the Collection of the Data for Tourist Traceability

Preprint: Piloting Close-Range Remote Sensing of Endangered Borneo Pygmy Elephants Using Photographs Ecotourists Share via Social Media

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