“…Gena, Krantz, McClannahan, and Poulson (1996) identified empathy as consisting of three components: a verbal statement, a contextually appropriate facial expression, and a gesture that corresponds to the affect displayed. Buffington, Krantz, McClannahan, and Poulson (1998) included gestures and verbal statements in their discussion of empathetic responses and Daou, Vener, and Poulson (2014) discuss the importance of appropriate statements, intonation, and facial expressions for sustainable social interactions.…”