Training and Orientation of Certified Ombudsperson Volunteers for Long‐term Care Facilities

Eckert, John M.; Falvo, Donna R.; Crimando, William; Riggar, T. F.

doi:10.1080/0360127930190805

Cited by 3 publications

(2 citation statements)

References 14 publications

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“…Many research studies of volunteer training show a positive relation between the training and the outcomes (e.g., Eckert & Falvo, 1993;Farber, 2001;Most & Guerney Jr., 1983). However, Keith (2000) collected questionnaire data from 754 volunteer ombudsmen in nursing facilities and found that participation in training before becoming an ombudsman did not necessarily diminish worry or enhance efficacy.…”

Section: Outcomes Of Volunteer Trainingmentioning

confidence: 99%

Expatriate Training in International Nongovernmental Organizations: A Model for Research

Chang

2005

Human Resource Development Review

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In light of the massive tsunami relief efforts that were still being carried out by humanitarian organizations around the world when this article went to press, this article points out a lack of human resources development research in international nongovernmental organizations (INGOs) and proposes a conceptual model for future empirical research. This article reviews the three related research areas of NGO history, volunteer training, and expatriate development; discusses the possibility of integrating the theory from these three areas; and finally builds a model for further empirical studies for expatriate training in INGOs.

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Section: Outcomes Of Volunteer Trainingmentioning

confidence: 99%

Expatriate Training in International Nongovernmental Organizations: A Model for Research

Chang

2005

Human Resource Development Review

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“…Many nurse's aides are themselves immigrants (though often from non-European countries), making nursing homes the venue in which multiple races and multiple cultures meet. Thus, at the interface of direct care are found a variety of intercultural and interracial problems, some of which have been described by ethnographic studies (cited below) and through complaints to long-term care ombudsman programs (Eckert et al 1993). Yet, little is known about the extent and seriousness of the problem and its impact on the personal care interaction and, by implication, the quality of nursing home care as a whole.…”

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confidence: 99%

Race Relations and Caregiving Relationships

Berdes¹,

Eckert²

2001

Res Aging

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This study explored the effects of racial differences between nursing home residents and nurse’s aides. One-third of residents exhibited race-related attitudes. This took two forms: “anachronistic racism,” language not acceptable today, used in a context not intended to be offensive, and its opposite form, “malignant racism.” Three-quarters of the aides had experienced racism on the job. They distinguished the two forms of racism and discounted racist comments by residents they judged to be mentally incompetent but held others—competent residents, family members, and fellow staff—to a higher standard. In this way, they were able to maintain a caring attitude in their work. Foreign-born aides were more likely to experience racism on the job than African American aides were. They also experienced prejudice against immigrants; they interpreted it as such because it sometimes came from people of their own race.

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Volunteering for nature conservation : motivations, benefits and attitude

Sham¹,

岑立全.²

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Training and Orientation of Certified Ombudsperson Volunteers for Long‐term Care Facilities

Cited by 3 publications

References 14 publications

Expatriate Training in International Nongovernmental Organizations: A Model for Research

Expatriate Training in International Nongovernmental Organizations: A Model for Research

Race Relations and Caregiving Relationships

Volunteering for nature conservation : motivations, benefits and attitude

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