Training, employee engagement and employee performance: Evidence from Uganda’s health sector

Sendawula, Kasimu; Kimuli, Saadat Nakyejwe Lubowa; Bananuka, Juma; Muganga, Grace Najjemba

doi:10.1080/23311975.2018.1470891

Cited by 178 publications

(198 citation statements)

References 9 publications

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“…The results of this study are consistent with previous studies by (Ifenkwe, 2012;Kraja, 2015;Mpofu & Hlatywayo, 2015;Rustiana, 2010;Sasidaran, 2018;Sendawula, Kimuli, Bananuka, & Muganga, 2018;Sultana, Irum, Ahmed, & Mehmood, 2012;Park & Kang, 2017;Tahir, Yousafzai, Jan, & Hashim, 2014). It is known that the training's average value shows a positive value.…”

Section: The Effect Of Training On Employee Performancesupporting

confidence: 92%

Impact of training on front liners performance

Nurani

Noermijati²,

Rofiaty³

2020

IJRBS

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The context of this study focused on the role of training in improving employee performance through job satisfaction on front liners of PT. Smartfren Telecom, Tbk, Malang City. This study aimed to determine and analyze the effect of training on employee performance, both directly and indirectly, through the mediation of job satisfaction. The sample used in this study was employees who work as Front Liners, which were divided into Customer Service Representative (CSR) and Smartfren Gadget Specialist (SGS). The sample in this study included in saturated sampling was a sampling technique if all the population members were used as samples. The sample was 105 respondents. The analytical method used was descriptive analysis and Partial Least Square (PLS) using the warpPLS software application version 6.0. This study's results indicated that training has a significant effect on job satisfaction and employee performance, and mediation testing showed that job satisfaction provides a partial mediation role on the effect of training on employee performance. Further researchers need to consider a broader scope of research objects, both on the same research object and a larger scale, to enrich the results and research findings. This study also uses only a few indicators to reflect existing variables, so that further researchers can expand and integrate the research model by including several.

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Section: The Effect Of Training On Employee Performancesupporting

confidence: 92%

Impact of training on front liners performance

Nurani

Noermijati²,

Rofiaty³

2020

IJRBS

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“…Correlation analysis of the variables indicated a very positive relationship between training and employee performance through employee engagement. In elaborated way, it is concluded in the study that training positively affects the employee performance when employee engagement mediates between the two variables (Sendawula et al, 2018).…”

Section: The Effect Of Training and Development On Employee Engagementmentioning

confidence: 96%

The Impact of Training & Development and Communication on Employee Engagement¬ – A Study of Banking Sector

Siddiqui

Sahar

2019

BMS

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This study analyzed the impact of training, development and communication on employees engagement in banking sector of Karachi. Data was taken thorough questionnaires from 120 employees out of which 100 were returned. Different statistical techniques such as descriptive statistics, confirmatory factor analysis and structural equation modeling were used for analysis. Results showed a positive impact of training and development and internal communication on engagement. Findings of the study have the potential of practical implication for managers and employees alike where they can increase engagement level in banking sector through strategic and tactical communication process and fulfilling the training needs of employees to meet the requirement of current job settings. Hence, practitioners need to understand the value of the participatory factors to compete effectively at the national and global levels through effective implementation in the engagement strategy.

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“…For instance, Sendawula et al. (2018) examined the relationship between training, employee engagement, and employee performance among employees in Uganda. They found that engagement significantly predicts employee performance.…”

Section: Literature Review and Hypothesismentioning

confidence: 99%

Ensuring Employee Task Performance: Role of Employee Engagement

Obuobisa‐Darko¹

2020

Perf. Improv.

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Engaged employees play significant roles toward organizational success. They exhibit different characteristics-dedicated, absorbed, and work with vigor. This paper explains the complex relationship between employee engagement (EE) and task performance in Ghana, a developing country with its unique collectivist and high-power distance culture. Electricity Company of Ghana was purposively selected and its employees were quantitatively surveyed. Structural equation modelling, partial least squares, was used to examine the relationship. Results show that EE has a positive and significant effect on employee task performance (ETP). Results increase the level and confirmed generalizability of the findings that when employees are engaged, they perform better. Vigor, a dimension of EE, has significant impact on ETP than dedication and absorption.

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Training, employee engagement and employee performance: Evidence from Uganda’s health sector

Cited by 178 publications

References 9 publications

Impact of training on front liners performance

Impact of training on front liners performance

The Impact of Training & Development and Communication on Employee Engagement¬ – A Study of Banking Sector

Ensuring Employee Task Performance: Role of Employee Engagement

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