Training human service staff to implement behavioral skills training using a video‐based intervention

Abstract

The current study evaluated the efficacy of a video-based training to teach 4 staff working in a human service setting to use behavioral skills training (BST) to teach job-related skills to others. Low levels of BST integrity were observed during baseline. Immediately after viewing a 13-min training video, 2 participants implemented BST at mastery (i.e., 100% integrity). The remaining 2 participants required brief supplemental performance feedback to reach criterion performance. The effects of the training generalized to training 2 novel skills and maintained in follow-up probes conducted 1 to 4 weeks posttraining. A social validity measure indicated high levels of satisfaction with the video-based training and high acceptability of BST. Implications of these findings for organizational training practices and directions for future research are discussed.

Training Service Staff to Enhance Non-Verbal Behavioral Skills to Increase Customer Profitability in Tourism

“…This process is focused on a change either in the knowledge, behaviors, skills, qualities, or behaviors of the individuals who are trained, enabling their development. Finally, the workers increased their professional skills and the effectiveness of their labor [35][36][37].…”

Culturally Relevant Pedagogy and Applied Behavior Analysis: Addressing Educational Disparities in PK-12 Schools

“…The collective knowledge in ABA has formed a foundation of evidence-based strategies that are used in multiple fields including medical health care (e.g., Addison et al, 2012 ; DeFulio & Silverman, 2012 ) and mental health care (e.g., Hayes et al, 2012 ; Petts et al, 2016 ), social and community activism (e.g., Machalicek et al, 2021 ; Mathur & Rodriguez, 2021 ), and educational programming (e.g., Greer, 2002 ; Hugh-Pennie et al, 2018 ; Trump et al, 2018 ) with emerging evidence in law enforcement and the justice system (e.g., Carvalho et al, 2021 ; Crowe & Drew, 2021 ; Pritchett et al, 2021 ). In addition, behavior analysts use research from experimental behavior analysis (e.g., Bergmann et al, 2021 ; Green & Freed, 1993 ; Harsin et al, 2021 ; Michael, 1982 ; Nergaard & Couto, 2021 ), and applied behavior analysis (e.g., Dixon et al, 2012 ; Erath et al, 2021 ; McKeown et al, 2021 ; Normand et al, 2021 ) as well as related fields that apply behavioral principles such as social work (e.g.,. Thyer, 1999 ).…”

Effects of a Systems-Level Intervention to Improve Trainer Integrity in a Behavioral Healthcare Organization

“…In a follow-up study, Erath et al ( 2021 ) evaluated the effects of video-based training on BST integrity. Four prospective peer trainers were taught to use BST during a role play to teach confederate staff two skills, how to reinforce a desirable behavior and provide choice to consumers.…”

“…Although effective as an initial effort to improve trainer integrity, Erath et al ( 2020 , 2021 ) did not measure peer trainer integrity in the workplace amidst real-world service-delivery challenges. In addition, the training provided to peer trainers addressed only a handful of skills trainers would be expected to teach newly hired staff.…”

“…We sought to address the limitations of both studies and extend their initial findings by evaluating training integrity within a peer training system that also included ongoing support. The purpose of this program description is to summarize how a consultation model was used to (a) adopt procedures from Erath et al ( 2021 ) to prepare peer trainers for their role, (b) conduct an assessment to determine the variables influencing trainer integrity in the workplace, and (c) implement a systems-level intervention to promote high trainer integrity. Peer trainers were expected to teach newly hired staff over 60 skills, including daily routines, schedules, and health needs; teaching skills and promoting consumer participation; behavior support plans; and professional skills and general information.…”