Trajectories in Multiple Group Coordination: A Field Study of Hospital Operating Suites

Ren, Yuqing; Sara, Sara; Kiesler,; Fussell, Susan R.; Scupelli, Peter

doi:10.1109/hicss.2007.578

Cited by 6 publications

(3 citation statements)

References 20 publications

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“…Scupelli et al [39] promote "trajectory awareness" i.e. the ability to be aware of critical events that are spatially and temporally separated from the person.…”

Section: Communication Needs Vs Interruptions Problemmentioning

confidence: 99%

Welcome OnBoard

Rambourg

Gaspard-Boulinc

Conversy

et al. 2018

Proceedings of the 2018 ACM International Conference on Interactive Surfaces and Spaces

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“…Scupelli et al [39] promote "trajectory awareness" i.e. the ability to be aware of critical events that are spatially and temporally separated from the person.…”

Section: Communication Needs Vs Interruptions Problemmentioning

confidence: 99%

Welcome OnBoard

Rambourg

Gaspard-Boulinc

Conversy

et al. 2018

Proceedings of the 2018 ACM International Conference on Interactive Surfaces and Spaces

View full text Add to dashboard Cite

show abstract

“…As a result, the implicit at-a-glance coordination was not as common; coordination and articulation work often had to be made explicit. The coordinator room served as an obvious "information hot spot" [5] in this regard. Here, the coordinating nurse answered incoming calls, registered arriving patients, prioritized patients, planned, and assigned work.…”

Section: Spatial Structuringmentioning

confidence: 99%

“…Computer supported cooperative work (CSCW) -a subfield of informatics concerned with group systems -has responded by incorporating qualitative approaches from the social sciences in requirement engineering and design in domains that do not lend themselves easily to formalized representations -and the importance of sociocultural factors is now a well established truism. In comparison, the relevance of the physical environment in which coordination and communication take place is still understudied [5].…”

Section: Introductionmentioning

confidence: 99%

Spatial, organizational, and social dimensions of intra-hospital communication

Karlsen

Melby²,

Kristiansen

2011

2011 24th International Symposium on Computer-Based Medical Systems (CBMS)

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Based on ethnographic field observations and interviews with clinicians, we compare communication patterns and use of communication technology at a geriatric department and an emergency department at a Norwegian hospital. Both departments used a similar wireless telephone system, but in different ways. We use three dimensions to analyze the structuring of cooperative work -spatial, organizational, and social -and explain the difference in communication technology use by the different degree of overlap between physical space and the wider notion of place in the two departments. The higher degree of spaceplace overlap at the geriatric department contributed to a lesser need for the technological support of "virtual placeness" provided by communication technology, whereas these functions were more welcome at the emergency department. We think an analysis that takes into account the notion of space and place and our three structuring dimensions can aid in the requirement elicitation process of intra-hospital communication technology.

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