2011
DOI: 10.1016/j.ijhm.2010.12.005
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Transcendental leadership: The progressive hospitality leader's silver bullet

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Cited by 16 publications
(8 citation statements)
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“…Although the influence of toplevel leadership on frontline employees is indirect, it cannot be ignored because the effect trickles down from general manager to departmental manager, affecting service behaviors and service quality of frontline employees. Employee behavior is often indicative of superiors (Alexakis, 2011). When top-level leaders embrace the principles that they seek others to emulate (e.g., ethics and selfsacrifice), the remainder of the organization follows.…”
Section: Managerial Implicationsmentioning
confidence: 99%
“…Although the influence of toplevel leadership on frontline employees is indirect, it cannot be ignored because the effect trickles down from general manager to departmental manager, affecting service behaviors and service quality of frontline employees. Employee behavior is often indicative of superiors (Alexakis, 2011). When top-level leaders embrace the principles that they seek others to emulate (e.g., ethics and selfsacrifice), the remainder of the organization follows.…”
Section: Managerial Implicationsmentioning
confidence: 99%
“…Positive organizational outcomes such as innovative behavior (Jung et al 2003), performance quality, and work unit effectiveness (Lowe et al 1996) are linked to transformational leadership. Lastly, transcendental leadership is described as being more beneficial and effective than either transactional or transformational leadership (Alexakis 2011); however, empirical studies examining transcendental leadership are sparse.…”
Section: Leadershipmentioning
confidence: 99%
“…The Millennials segment comprises individuals born in the last decades of the twentieth century. Some authors define this as between 1979 and 1994 (Kotler & Keller, 2012;Santos et al, 2016), while others argue this generation was born between 1980 and 2000 (Alexakis, 2011;Kotler & Keller, 2012;ITB, 2016). According to these age delimitations, not all Millennials fit in the UNWTO's (2008) aforementioned age frame, but experts agree that they represent the strongest subsegment of youth travellers due to their higher purchasing power.…”
Section: Understanding Youth Travellers' Motivationsmentioning
confidence: 99%