Transforming the digital leadership to improve public service performance in the COVID-19 outbreak

Susilawati, Dwi Mardiana; Suryanto, Suryanto; Windijarto,

doi:10.21003/ea.v188-04

Cited by 6 publications

(4 citation statements)

References 23 publications

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“…The number of manuscripts increased to 120 and highlighted topics such as decision making in times of crisis, online education, and digital leadership during the pandemic. From this year, we identify the works of Karakose et al, Khattak et [19,20,[37][38][39].…”

Section: Analysis Of the Evolution Of Digital Leadership: Thematic Tr...mentioning

confidence: 99%

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Digital Leadership in an Ever-Changing World: A Bibliometric Analysis of Trends and Challenges

Espina-Romero,

Noroño Sánchez,

Rojas-Cangahuala

et al. 2023

Sustainability

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Digital leadership is vital for companies in a constantly evolving technological environment, where the adaptability of leaders is essential to face changes. To better understand this topic, a bibliometric study was conducted that examined publications on digital leadership from 2018 to July 2023. Scopus was used, complemented by tools such as RStudio, VOSviewer, and Microsoft Excel. The findings show that the field has undergone changes lately due to the COVID-19 pandemic. A movement toward digital transformation and technology leadership was observed. The most influential journals, prominent authors and geographical distribution of publications were identified. The United States, Germany and China all stood out in terms of the number of publications and citations. In addition, nine groups of industry sectors related to digital leadership were identified. The pandemic has led to increased interest in online learning and decision making in crisis situations. The results offer an updated view on digital leadership and highlight its relevance in organizations. In addition, qualitative studies are suggested in areas such as blockchain technology, climate change, digital skills, industry 4.0, municipal administration, and virtual skills. In summary, this study contributes to the advancement and understanding of digital leadership in various contexts.

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Section: Analysis Of the Evolution Of Digital Leadership: Thematic Tr...mentioning

confidence: 99%

“…There are a variety of related sectors that focus on performance and leadership in general. In this context, digital leadership can play a key role in improving performance and adopting service-focused leadership approaches [38,61,96].…”

Section: Analysis Of Industrial Sectors Linked To Digital Leadershipmentioning

confidence: 99%

Digital Leadership in an Ever-Changing World: A Bibliometric Analysis of Trends and Challenges

Espina-Romero,

Noroño Sánchez,

Rojas-Cangahuala

et al. 2023

Sustainability

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“…Susilawati (Susilawati et al, 2021) argues that changes in the way of working and interacting with the public through digital technology are very important in maintaining the performance of public services amid the pandemic. Through good leadership, public organizations can adapt to the changes needed in a fast-changing work environment.…”

Section: Content Analysismentioning

confidence: 99%

Digital Leadership in the Public Sector-Systematic Literature Review

Nuryadin,

Sobandi,

Santoso

2023

jia

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This paper examines digital leadership in the public sector which is one of the challenges faced by many government organizations in adopting and managing information and communication technology effectively, the use of ICT changes the way of working and business operations of an organization both in the public and private sectors. Digital transformation opens up opportunities and challenges to create business advantage by using the concept of digital capability as the ability of an organization o understand digital technology and use it to create business value, digital transformation is not only about implementing new technology, but also about changing the way of thinking and managing the business as a whole. Digitalisation and e-leadership can help improve transparency, accountability and public participation in decision-making processes in local government. In addition, local leaders are also using digital technology to improve communication with the public and get useful feedback in public policy making. In conclusion, digital leadership in the public sector is essential for governments and public sector organizations to keep pace with the rapid changes brought about by digital transformation. Effective digital leadership can help improve the efficiency, quality, transparency, participation and accessibility of public services, ultimately delivering better outcomes for citizens.

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“…The majority of public sector studies focused on specifics of e-leadership in educational organizations, which are not typical for other public institutions (Saraih et al 2022;Azukas 2022;Karakose et al 2022). Other studies focus on leaders' competencies, needed for the application of e-leadership in local public institutions (Vilkaite-Vaitone and Povilaitiene 2022; Susilawati et al 2021).…”

Section: Introductionmentioning

confidence: 99%

Main Challenges of E-Leadership in Municipal Administrations in the Post-Pandemic Context

Toleikienė,

Juknevičienė,

Rybnikova

et al. 2024

Administrative Sciences

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E-leadership (i.e., remotely leading employees) has become a new normal in the public sector during the pandemic. However, practices of e-leadership differ due to legal, national and even organisational conditions. A deeper analysis is needed to understand what has happened with leadership practices in municipalities after the COVID-19 pandemic. The aim of the article is to reveal the main challenges of e-leadership in the post-pandemic municipal administrations and to identify e-leaders’ approaches (how they should act) in this context. A qualitative method of online focus groups was used to analyze specifics of the post-pandemic e-leadership in municipal administrations. The research was conducted in Lithuanian, Latvian and German municipal administrations. It was revealed that the use of remote work and e-leadership in municipal administrations after the pandemic heavily depends on the attitudes of supervisors toward work productivity. In addition, ensuring effective digital communication as well as managing social contacts and maintaining team spirit become challenges for e-leadership in municipalities after the pandemic also when remote work is reduced.

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Transforming the digital leadership to improve public service performance in the COVID-19 outbreak

Cited by 6 publications

References 23 publications

Digital Leadership in an Ever-Changing World: A Bibliometric Analysis of Trends and Challenges

Digital Leadership in an Ever-Changing World: A Bibliometric Analysis of Trends and Challenges

Digital Leadership in the Public Sector-Systematic Literature Review

Main Challenges of E-Leadership in Municipal Administrations in the Post-Pandemic Context

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