Transforming the enterprise architecture through personnel design

Abstract

Changes in the external environment, market and technology require adaptability and flexibility of organizations. It is realized through system monitoring and continuous business transformation and requires changes in the system of goals and indicators, policies, business processes, organizational structure, and IT solutions. Such transformations need systemic coordination in several functional areas: strategic management, performance management, business process management, organizational design, information systems design, personnel management, knowledge management, etc. The article describes possibilities of transforming the enterprise architecture through personnel design. This method is not studied well enough as the human factor is mostly unpredictable, but it is the basis of all transformations. The developed methodology was tested at the department of Vyatka State University. As a result, the authors have identified reasons for the low efficiency of certain types of activities and described necessary intertypes for strengthening positions. The research states that intertype analysis allows to simulate the microclimate in a department or organization. Moreover, understanding intertype relationships helps to manage implicit knowledge and communication between employees, which is very important according to Kaizen.