“…Researchers in discrete-event simulation modelling, on the other hand, tend to use the distributions for inter-arrival and process times recommended by the built-in tools (Frough et al, 2019;El-Hadidy et al, 2021;Jose, 2021;Kumar, 2022;Meng et al, 2009;Saritha et al, 2022;Sumaryo et al, 2015;Wang et al, 2021). Arena Input Analyzer, for example, one of the most widely used tools, provides the best distribution based on the smallest mean square error value.…”