2023
DOI: 10.1002/csr.2502
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Translating corporate social responsibility into financial performance: Exploring roles of work engagement and strategic coherence

Abstract: This study examines how and why corporate social responsibility (CSR) contributes to firms' financial performance. In particular, we investigate the work engagement of employees as a mediator of CSR and firm's financial performance, as well as the moderating role of strategic coherence. With a three‐wave longitudinal survey data of 3343 organizational members from 518 branches and performance records from one of the largest commercial banks, we have found that employees' work engagement mediates the CSR‐financ… Show more

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Cited by 7 publications
(2 citation statements)
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“…Many earlier studies described sustainability as corporate social responsibility (CSR) (See, e.g., Coelho et al, 2023;Kim et al, 2023). Whereas we consider CSR only a part of all sustainability actions.…”
Section: Introductionmentioning
confidence: 99%
“…Many earlier studies described sustainability as corporate social responsibility (CSR) (See, e.g., Coelho et al, 2023;Kim et al, 2023). Whereas we consider CSR only a part of all sustainability actions.…”
Section: Introductionmentioning
confidence: 99%
“…When CSR is perceived as substantial and seen as a way to make corporate practices more transparent and socially responsible (Asif et al, 2013), it can lead to advantages for the organization, such as financial benefits (Aguinis & Glavas, 2012;Kao et al, 2018), achieved through higher in-role performance (Story & Castanheira, 2019) and increased employee engagement at work, and for this, CSR, should not be a market strategy, but should be aligned with the organization's market strategy (Farrukh et al, 2020;Kim et al, 2023). Other advantages may be the potential improvements in employee behaviors and attitudes (Aguinis & Glavas, 2012).…”
Section: Corporate Social Responsibilitymentioning
confidence: 99%