2017
DOI: 10.1108/tg-12-2016-0092
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Transparency and effective e-Governance: a case of telecentres in the Indian State of Karnataka

Abstract: Purpose It is the responsibility of any government to ensure efficient, transparent and reliable services to the common man through telecentres. The purpose of this study is to take into account the influence of people and process on transparency that leads to effective e-governance. Design/methodology/approach This study involved collecting data through questionnaire method from 400 citizens who visited the telecentres. Data were analysed by conducting chi-square test and independent sample t-test, and it w… Show more

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Cited by 2 publications
(3 citation statements)
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“…Thus, there is growing pressure on the government to demonstrate openness in the deployment of public money because of increasing cases of financial malpractices and corruption in recent times (Guillamón et al , 2011; De Vries and Sobis, 2016). The literature demonstrates that low transparency leads to high corruption (Saxena, 2017; Iyer and R.N, 2017) in the sense that instances of corruption are exposed easily in publicly available data (Levie, 2019).…”
Section: Introductionmentioning
confidence: 99%
“…Thus, there is growing pressure on the government to demonstrate openness in the deployment of public money because of increasing cases of financial malpractices and corruption in recent times (Guillamón et al , 2011; De Vries and Sobis, 2016). The literature demonstrates that low transparency leads to high corruption (Saxena, 2017; Iyer and R.N, 2017) in the sense that instances of corruption are exposed easily in publicly available data (Levie, 2019).…”
Section: Introductionmentioning
confidence: 99%
“…Indeed (Wilde et al , 2008), lists and describes 22 tools developed by different stakeholders and used by the UNDP and other international organizations. Most of the tools used are based partially or fully on stakeholders’ surveys or citizens’ focus groups, which makes them biased tools for local government assessment (Iyer and Subba, 2017).…”
Section: Local Governance Assessment Toolsmentioning
confidence: 99%
“…This has raised the need for monitoring and evaluation, by both central and local decision-makers, of local public offices’ performance with a focus on good-governance. To satisfy requirements set by international organizations, such as United Nations Development Program (UNDP), World Bank, European Commission, Organization of Economic Co-operation and Development (OECD) and central governments worldwide, different tools and methods have been developed by academia or government stockholders (Wilde et al , 2008; Impact Alliance and Pact, 2006; Nuno F. da Cruz and Marques, 2016; Adriano and Estimada, 2014; Gismar, 2013; IDEA, 2013; Kalsi and Kiran, 2015; Iyer and Subba, 2017).…”
Section: Introductionmentioning
confidence: 99%