Transshipment and safety stock under stochastic supply interruption in a production system

Nasr, Walid W.; Salameh, Moueen K.; Moussawi-Haidar, Lama

doi:10.1016/j.cie.2012.03.001

“…The problems related with lean inventory, such as stocking out and the additional expenses from more scheduled deliveries could be causing some retailers to halt using lean practices. Some companies hold additional safety stocks and audits to alleviate the issue of stock-out and demand uncertainty [14]; [15]. Results of this research will underline to retailer's specific customer and profit-related problems associated with lean practices and identify possible solutions to alleviate the negative effects of stock-out.…”

Section: Objective Of the Studymentioning

confidence: 95%

Assessment of the Effect of out-of-Stock on Customers Purchasing Behavior

Ali¹

2019

IJTET

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The objective of this exploratory study was to examine stock-outs as an event and document their effects on changes in customer attitudes. A study containing both open-ended and close-ended elements was validated through a pilot study and used to collect data from 100 randomly selected participants spending at Shewa Shopping Center in Addis Ababa. The finding indicated that repeated stock-out experiences reduced customers' loyalty to brand and retailer and caused customers to leave both retailers and brand. Participants indicated that stock-out effects can be shielded through improved inventory management and better customer service. Explicit recommendations involved apology, price discounts and free delivery. The finding of this study will enable retailers to gain deeper considerate of how stock-out affects customers shopping experiences and loyalty, and offer alleviation measures to improve both. In addition, the finding will provide a positive change to both customers and retailers, where shoppers will enjoy pleasant shopping experiences and retailers can maintain their competitive advantage via loyalty of their customer.

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“…The problems related with lean inventory, such as stocking out and the additional expenses from more scheduled deliveries could be causing some retailers to halt using lean practices. Some companies hold additional safety stocks and audits to alleviate the issue of stock-out and demand uncertainty Janssens & Ramaekers (2011); Nasr et al, (2012). Results of this research will underline to retailer's specific customer and profit-related problems associated with lean practices and identify possible solutions to alleviate the negative effects of stock-out.…”

Section: Objective Of the Studymentioning

confidence: 95%

Assessment of the Effect of Out-of-Stock on Customers Purchasing Behavior

2019

EJBM

0

View full text Add to dashboard Cite

The objective of this exploratory study was to examine stock-outs as an event and document their effects on changes in customer attitudes. A study containing both open-ended and close-ended elements was validated through a pilot study and used to collect data from 100 randomly selected participants spending at Shewa Shopping Center in Addis Ababa. The finding indicated that repeated stock-out experiences reduced customers' loyalty to brand and retailer and caused customers to leave both retailers and brand. Participants indicated that stock-out effects can be shielded through improved inventory management and better customer service. Explicit recommendations involved apology, price discounts and free delivery. The finding of this study will enable retailers to gain deeper considerate of how stock-out affects customers shopping experiences and loyalty, and offer alleviation measures to improve both. In addition, the finding will provide a positive change to both customers and retailers, where shoppers will enjoy pleasant shopping experiences and retailers can maintain their competitive advantage via loyalty of their customer.

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“…One technique used in the literature is the stochastic programming approach which can model the optimization problems with the uncertainty. Nasr et al [26] formulate the transshipment problem as a simple distribution system with a distribution center and two retailers. They consider the stochastic supply interruption at the distribution center.…”

Section: Literature Reviewmentioning

confidence: 99%