2018
DOI: 10.1177/1049731518766618
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Trauma-Informed Care Outcome Study

Abstract: Trauma-informed care (TIC) is a widely adopted organizational approach to health and human services. The current study occurred within a residential addiction treatment agency and has two aims: To operationalize the processes, an agency can take to become trauma informed and assesses the impact of a multiyear TIC implementation project on organizational climate, procedures, staff and resident satisfaction, and client retention in treatment. Pearson w 2 tests were computed to assess variation in client satisfac… Show more

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Cited by 64 publications
(77 citation statements)
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“…Such services are advised to take account of past trauma, adverse childhood experiences and the p s y c h o -s o c i o -s p i r i t u a l e x p e r i e n c e o f homelessness. As such, a trauma-informed approach to care is recommended (Hales et al, 2018), which embodies the following five guiding values of trauma-informed care: safety, trustworthiness, choice, collaboration and empowerment. Such an approach to care would respond to the concerns and priorities around EoL, expressed by participants in this study.…”
Section: Intentionality and Relationalitymentioning
confidence: 99%
“…Such services are advised to take account of past trauma, adverse childhood experiences and the p s y c h o -s o c i o -s p i r i t u a l e x p e r i e n c e o f homelessness. As such, a trauma-informed approach to care is recommended (Hales et al, 2018), which embodies the following five guiding values of trauma-informed care: safety, trustworthiness, choice, collaboration and empowerment. Such an approach to care would respond to the concerns and priorities around EoL, expressed by participants in this study.…”
Section: Intentionality and Relationalitymentioning
confidence: 99%
“…The necessity of adherence to regulatory bodies helps to explain the reliance on centralization and formalization of activities. Nevertheless, there remain strategies that organizations can institutionalize that increase staff's experiences of choice, collaboration, and commitment (Hales et al, ).…”
Section: Literature Reviewmentioning
confidence: 99%
“…Previous research has discovered that implementing TI approaches has increased client retention in treatment (Amaro, Chernoff, Brown, Arévalo, & Gatz, ; Hales et al, ). Hales et al () identified that increases in staff's experiences of autonomy and participation were associated with a significant increase in client treatment retention. However, additional research is needed to understand the mechanisms through which TI values influence staff and client outcomes.…”
Section: Literature Reviewmentioning
confidence: 99%
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