Treatment credibility and satisfaction with internet interventions

Ritterband, Lee M.; Thorndike, Frances P.; Vásquez, Desi; Saylor, Drew K.

doi:10.1093/med:psych/9780199590117.003.0022

Cited by 6 publications

(4 citation statements)

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“…Mental health information can also increase treatment credibility, thereby motivating users to engage with a given treatment [ 208 ], and can provide evidence-based justifications for performing recommended activities (see the “Recommend Activities” section). Notably, users have a tendency to perceive health information on the Internet as being credible [ 209 ], so this raises the ethical imperative of ensuring that all information is strictly evidence based.…”

Section: Resultsmentioning

confidence: 99%

“…The simplicity of a program’s interface and ease of navigation significantly influence user perceptions of quality in Web-based mental health interventions [ 264 , 265 ]. User satisfaction and perceptions of credibility directly influence engagement and therapeutic benefit [ 208 ]. Building an enjoyable app with good graphic design and a slick, intuitive, and satisfying interface is necessary for an effective intervention [ 5 , 266 ].…”

Section: Resultsmentioning

confidence: 99%

See 1 more Smart Citation

Mental Health Smartphone Apps: Review and Evidence-Based Recommendations for Future Developments

Bakker¹,

Kazantzis²,

Rickwood³

et al. 2016

JMIR Mental Health

784

615

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BackgroundThe number of mental health apps (MHapps) developed and now available to smartphone users has increased in recent years. MHapps and other technology-based solutions have the potential to play an important part in the future of mental health care; however, there is no single guide for the development of evidence-based MHapps. Many currently available MHapps lack features that would greatly improve their functionality, or include features that are not optimized. Furthermore, MHapp developers rarely conduct or publish trial-based experimental validation of their apps. Indeed, a previous systematic review revealed a complete lack of trial-based evidence for many of the hundreds of MHapps available.ObjectiveTo guide future MHapp development, a set of clear, practical, evidence-based recommendations is presented for MHapp developers to create better, more rigorous apps.MethodsA literature review was conducted, scrutinizing research across diverse fields, including mental health interventions, preventative health, mobile health, and mobile app design.ResultsSixteen recommendations were formulated. Evidence for each recommendation is discussed, and guidance on how these recommendations might be integrated into the overall design of an MHapp is offered. Each recommendation is rated on the basis of the strength of associated evidence. It is important to design an MHapp using a behavioral plan and interactive framework that encourages the user to engage with the app; thus, it may not be possible to incorporate all 16 recommendations into a single MHapp.ConclusionsRandomized controlled trials are required to validate future MHapps and the principles upon which they are designed, and to further investigate the recommendations presented in this review. Effective MHapps are required to help prevent mental health problems and to ease the burden on health systems.

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Section: Resultsmentioning

confidence: 99%

Section: Resultsmentioning

confidence: 99%

Mental Health Smartphone Apps: Review and Evidence-Based Recommendations for Future Developments

Bakker¹,

Kazantzis²,

Rickwood³

et al. 2016

JMIR Mental Health

784

615

View full text Add to dashboard Cite

show abstract

“…This was in spite of the fact that the patients were told otherwise. This might have compromised the patients expectancy of treatment effect of the iCBT and damaged the working alliance which might have compromised treatment outcome ( Waller and Gilbody, 2009 , Ritterband et al, 2010 , Preschl et al, 2011 ). Finally, the EQ-VAS is a one-item measurement scale.…”

Section: Discussionmentioning

confidence: 99%

Internet-based CBT for social phobia and panic disorder in a specialised anxiety clinic in routine care: Results of a pilot randomised controlled trial

Mathiasen

Riper

Ehlers

et al. 2016

Internet Interventions

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Ample studies have demonstrated that internet-based cognitive behavioural therapy (iCBT) for anxiety disorders is effective and acceptable in controlled settings. Studies assessing the clinical effectiveness of iCBT for anxiety disorders among routine care populations are, however, not as numerous. The purpose of this study was to assess the effectiveness of iCBT among anxiety patients, who were on a waiting list for intensive outpatient treatment, in a specialised routine care clinic.1A randomised controlled pilot trial was conducted. Recruited patients were on a waiting list and had a primary diagnosis of either social phobia or panic disorder. Participants were randomised into either receiving iCBT with minimal therapist contact (received access to the programme FearFighter® (FF) and received support from a clinician via telephone) or no treatment (stayed on the waiting list). The primary outcome was self-reported symptomatic change of anxiety on Beck Anxiety Inventory (BAI). The secondary outcomes were comorbid depression measured on Beck Depression Inventory (BDI-II) and quality of life measured with the EuroQol one-item visual-analogue scale (EQ-vas). All results were analysed by intention-to-treat analyses using a mixed-effects approach. N = 158 patients were assessed for eligibility of which N = 67 met all eligibility inclusion criteria, signed informed consent forms, and were randomised. Post-treatment assessment was completed by N = 47 (70%). In the intervention group, N = 11 (31%) completed all modules of FF. No significant differences of change of symptomatic levels were found between the intervention and control group for anxiety (BAI: mean diff. = 2.42; 95% CI − 1.03 to 5.86; p = 0.17; d = 0.06) or for depression (BDI-II: mean diff. 1.87; 95% CI − 2.25 to 6.00; p = 0.37; d = 0.02). A large and significant effect was found in self-reported quality of life in favour of the experimental group (EQ-vas: mean diff. − 20.88; 95% CI − 30.64 to − 11.11; p < 0.001; d = 0.81).This study was not able to document statistically significant clinical effect of iCBT with minimal therapist contact compared to a waiting list control group in a specialised anxiety clinic in routine care. However, a large and significant effect was seen on self-reported quality of life. Although these results offer an interesting perspective on iCBT in specialised care, they should be interpreted with caution, due to the limitations of the study. A large scale fully powered RCT is recommended.

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“…These findings are important as previous research has found the simplicity of a program's interface and ease of navigation positively impact user perceptions of quality in Web‐based mental health interventions (Kenardy et al, 2006; Kerr et al, 2006). In turn, high levels of satisfaction and perceptions of credibility are associated with increased engagement and therapeutic benefit (Ritterband et al, 2010).…”

Section: Discussionmentioning

confidence: 99%

Counselor and student perceptions of an mHealth technology platform used in a school counseling setting

Puhy

Litke

Silverstein

et al. 2021

Psychology in the Schools

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School psychologists and counselors with large caseloads struggle with delivery of high‐quality mental health services in the school setting due to time constraints and competing responsibilities. These providers can benefit from technology solutions that help engage and monitor the mental health of their clients in and out of session. This study assessed the usability and acceptability of a mobile health (mHealth) for the mental health technology platform, NeuroFlow, with seven students and three providers in an urban, high school counseling center. Student perceptions of usability and acceptability were gathered via questionnaire while provider perceptions of NeuroFlow were assessed using focus groups. Providers and students reported variable experiences with usability of the platform, but both groups expressed satisfaction with the use of NeuroFlow, demonstrating the acceptability of this approach. Overall, findings revealed that providers and students indicated NeuroFlow could be integrated into mental health treatment but would benefit from increased emphasis on initial and sustained training on the platform features. Further study is needed to examine the extent to which technology‐based applications may support mental health treatment delivered in the school setting.

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Treatment credibility and satisfaction with internet interventions

Cited by 6 publications

References 0 publications

Mental Health Smartphone Apps: Review and Evidence-Based Recommendations for Future Developments

Mental Health Smartphone Apps: Review and Evidence-Based Recommendations for Future Developments

Internet-based CBT for social phobia and panic disorder in a specialised anxiety clinic in routine care: Results of a pilot randomised controlled trial

Counselor and student perceptions of an mHealth technology platform used in a school counseling setting

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