“…Other reasons cited by families for dropping from services are attributed to the program and program staff. Specifically, the program’s approach may not be compatible with the family’s needs, the families do not believe the program will be beneficial, or the program staff may come across as too judgmental and/or be seen as outsiders (Gross, Julion, & Fogg, 2001; Ingoldsby, 2010; Lim, Follansbee-Junger, Crawford, & Janicke, 2013). …”