“…Döckel's (2003) and Van Dyk and Coetzee's (2012) South African studies revealed six vital retention factors, whilst Bussin and Fletcher (2008) and Van Rooy (2010) as well as Deloitte (2011) found that different generations favour different rewards. Thus, organisations need to investigate their reward schemes and their ability to address the requirements and expectations of these employees, since the costs of major benefits are on the increase (Arnold & Venter, 2008;Breihan, 2007;Chiang, 2005;Corby, Palmer & Lindop, 2009;Costello, 2010;De Lange, 2010;Dencker, Joshi & Martocchio, 2007;Dulebohn, Molly, Pichler & Murray, 2009;Giancola, 2007;Gray, 2008;Gross & Friedman, 2004;Heneman, 2007;Hill & Tande, 2006;Longenecker & Scazzero, 2003;Muteswa & Ortlepp, 2011;Nienaber et al, 2011;Sung & Todd, 2004;Swanepoel, Erasmus & Schenk 2008).…”