“…Thus instead of a complex hierarchy of menus, it is important to provide a flat or shallow menu where a few remote control buttons can directly select frequently-used features without any menu navigation. For example, some ethnographic studies in a home setting reveal how people watch TV/DVR in their natural environment [3], [4], [36], [14], [18], [28] and [25]. In particular, one ethnographic study [14] using a naturalistic inquiry into 10 family homes found that the most frequently-used features included Pause, Skip, Rewind, Go to Electronic Programme Guide (EPG), and Go to Recorded List.…”