Triangulation in industrial qualitative case study research: Widening the scope

Farquhar, Jillian Dawes; Michels, Nicolette; Robson, Julie

doi:10.1016/j.indmarman.2020.02.001

Cited by 154 publications

(101 citation statements)

References 100 publications

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“…The case study approach has been employed to study how current events unfold through phases and what type of effect they create in different settings. While the method itself being a robust observation-based inquiry, it is an effective tool to combine literature and real-life events beyond the developed theoretical frameworks [27,28,29]. This is especially the case for the newly occurring events, phenomena, and developments [30].…”

Section: Methodsmentioning

confidence: 99%

Public-Private ICT-Based Collaboration Initiative During the COVID-19 Pandemic: The Case of Ehsaas Emergency Cash Program in Pakistan

Abbas

2021

Braz. arch. biol. technol.

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The purpose of this study is to explore the application of the Pakistani government's ICT-based public-private collaboration strategy during the COVID-19 pandemic. This investigation covers the Ehsaas Emergency Cash (EEC) program, from the beginning of the application to receiving of funds, which was developed by a collaborative mechanism involving the Pakistani government, National Database and Registration Authority (NADRA), State Bank of Pakistan (SBP), local commercial banks and the telecom sector. By investigating the EEC via the case study method, this paper provides insights to policymakers on how to replicate similar strategies in various country contexts via leveraging public-private collaboration, ICT technologies, and policymaking. This study contributes the COVID-19, ICT, e-government, and public-private collaboration literature via providing insight about current events and a model based on the case presented.

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Section: Methodsmentioning

confidence: 99%

Public-Private ICT-Based Collaboration Initiative During the COVID-19 Pandemic: The Case of Ehsaas Emergency Cash Program in Pakistan

Abbas

2021

Braz. arch. biol. technol.

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“…No claims follow in respect of a thick description of data consistent with case study research (see, for example, Stake, 1995); instead, the subsequent Findings section focuses on interviewees' responses across the start of COVID-19 like moving to a restricted on-line menu, this was easily verifiable against a request to view the hard copy of the prior menu or looking at their website if not updated. As such, the procedures addressed the purpose of triangulation mentioned by Farquhar et al (2020), namely, convergence, complementarity and divergence among the data.…”

Section: Data Collectionmentioning

confidence: 99%

Interfirm collaboration as a performance-enhancing survival strategy within the business models of ethnic minority-owned urban restaurants affected by COVID-19

Crick

Chaudhry

2021

IJEBR

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PurposeGuided by resource-based theory, this investigation examines the extent to which knowledge sharing as part of interfirm collaboration serves as a performance-enhancing strategy; that is, in the context of assisting ethnic minority-owned urban restaurants to survive during a major market disruption. Specifically, the study features owner-managers' perceptions concerning the evolving environmental circumstances associated with the novel coronavirus (COVID-19) pandemic.Design/methodology/approachData collection took place among owner-managers of urban restaurants in a Canadian city during the COVID-19 pandemic in late 2020. This featured semi-structured interviews with restaurants' owner-managers originating from various ethnic origins together with secondary data where possible. Data analysis followed an adapted Gioia approach.FindingsExamples of interfirm collaboration include restaurants' owner-managers leveraging social capital and sharing knowledge about the effects of legislation and health guidelines on operating procedures, together with good and bad practices where firms have pivoted their business models via take-outs, patio dining and in-room dining. Irrespective of the strength of network ties (within and across ethnic communities), owner-managers were motivated to share information to facilitate their survival. Nevertheless, this study raises questions over the extent that certain decision-makers exhibit strategic flexibility responding to environmental conditions together with their respective ability to engage/retain customers plus service-oriented employees. In addition, a question is whether some owner-managers will continue to collaborate with their competitors after COVID-19 ends, and if so, with whom and the magnitude of activities. In particular, “trust” via psychological contracts and “complementary strategies” among partners across coethnic and different ethnic origins are key considerations.Originality/valueA body of knowledge exists addressing the notions of both interfirm collaboration and market disruptions in the broader cross-disciplinary literature. However, the interfirm collaborative practices of small firms with ethnic minority ownership that are otherwise rivals remain under-researched. More specifically, interfirm collaboration as a survival strategy for owner-managers during the market disruption arising from a crisis situation features as an original contribution.

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“…The final verification stage (Miles and Huberman 1994) was conducted by means of triangulation within the cases (Jenner et al 2004) to work for a high validity of the results and the study (Carter et al 2014) (Step 7), as well as the positioning of knowledge contributions (Step 8). Triangulation can be crucial for qualitative case studies (Farquhar et al 2020), as it can increase the understanding and perspectives that otherwise not would have been detected. This step was conducted separately in each company in validation workshops with the individuals who took part in the interviews.…”

Section: Data Collection and Analysismentioning

confidence: 99%

Product platform alignment in industrialised house building

Popovic

Schauerte

Elgh

2021

Wood Material Science & Engineering

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Vertical integration of supply chains has enabled industrialised house-building companies to develop and use product platforms. Constant changes in the external business environment, such as customer needs, legal requirements and demand fluctuations, continually compel companies to strategically align their product platforms with market position and offering accordingly. Achieving alignment is often hindered by a lack of understanding of the interplay between the external business environment, product platform, offering and market position. The knowledge on product platform alignment in this industry exists in the literature; however, a coherent description of product platform alignment is missing. The aim of this research was, therefore, to expand the knowledge on the strategic aspects of product platforms by describing product platform alignment in industrialised house building. Empirical data were collected in two Swedish companies producing timber-frame single-family houses. The developed model provides a coherent description of product platform alignment via five alignment modes that group interplays between product platform, business model and the external business environment, whereas identified challenges additionally enrich the description. Formalisation of the product platform knowledge and the changeability of manufacturing systems are identified as two main enablers of achieving product platform alignment.

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Triangulation in industrial qualitative case study research: Widening the scope

Cited by 154 publications

References 100 publications

Public-Private ICT-Based Collaboration Initiative During the COVID-19 Pandemic: The Case of Ehsaas Emergency Cash Program in Pakistan

Public-Private ICT-Based Collaboration Initiative During the COVID-19 Pandemic: The Case of Ehsaas Emergency Cash Program in Pakistan

Interfirm collaboration as a performance-enhancing survival strategy within the business models of ethnic minority-owned urban restaurants affected by COVID-19

Product platform alignment in industrialised house building

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