Troubleshooting as a method in COVID-19 times: smart home ethnographies and remote aged care innovation

Duque, Melisa; Pink, Sarah; Mortimer, Michael; Strengers, Yolande; Martin, Rex; Nicholls, Larissa; Horan, Ben; Eugene, Alicia; Thomson, Sue

doi:10.1080/14626268.2022.2088560

Cited by 4 publications

(1 citation statement)

References 27 publications

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“…It is also evident that in a remote videoconferencing setting, researchers lose some control compared to an in-face interview, as they are dependent on the participants having the required materials and infrastructure and rely on them making sure that everything is in order, such as devices being charged and ready for use. Moreover, there are likely to occur technical glitches that may affect the interaction process underway, and one should thus expect some troubleshooting as part of the process, as detailed by Duque and colleagues (2022).…”

Section: Discussionmentioning

confidence: 99%

Intra-Acting With Technology During Remote Fieldwork in Homes: Curating Video Interviews and Drawing Methods

Teigen,

Paupini,

Mainsah

2023

International Journal of Qualitative Methods

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The ubiquity of remote research practices and the increased adoption of videoconferencing tools are forcing researchers to pay attention to the features of these technologies and how they shape the research encounter. This article draws on experience from a Norwegian research project about digital vulnerabilities and living with smart home technologies. Participants were invited to draw floor plans of their homes, enact everyday routines, and perform a house tour on camera. By enacting collective memory work, reviewing, and discussing fieldnotes and other materials from the interviews, the authors have reflected upon experiences and identified lessons and implications for further research. Drawing on a socio-material approach that views digital technologies as active participants in enacting the research event, the article highlights how the presence of videoconferencing technology shapes the research situation and how data is generated. We show how videoconferencing tools can provide both access to and constraints on what can be done and who can participate and underline the importance of skills for both researchers and participants. We demonstrate how the handholding of the camera and the frame of the lens direct what is seen during a video interview, and how power dynamics between participants and researchers are shaped. We conclude that researchers need to be mindful of how agency is negotiated between technology and humans during remote fieldwork.

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Section: Discussionmentioning

confidence: 99%