Troubling Care: Four Orientations for Wickedness in Design

Abstract

Tensions in designing for care are often positioned as conflicts to be resolved. We draw upon queer theories to investigate caring for loved ones as not "in-line" with normative expectations of care as positive and fulfilling. Through the critique of two autobiographical design projects designed for informal, everyday care of our families, we describe four troubling orientations of care: willful detours, selfish shortcuts, naughty invasions, and unhappy departures. From these, we argue that tensions in care may not always be designed against, but can also be desired and generative. We conclude by discussing a "wickedness" in caring for loved ones that problematizes in-home technologies as attractively naughty and potentially violent, and the four orientations as resources for interaction designers to spatially navigate tensions of domestic care. CCS CONCEPTS• Human-centered computing → Interaction design.

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