Trust and Open Development

Rao, Anuradha; Parekh, Priya; Traxler, John; Ling, Rich

doi:10.7551/mitpress/11480.003.0006

Cited by 1 publication

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“…Trust is defined as the “willingness of an individual to rely on the actions and attitudes of others with regard to future actions” (Rao et al, 2021: 53). We view the central role of trust as reducing uncertainty and social complexity to provide a basis for social action amid risk (Luhmann, 2000).…”

Section: Literature Reviewmentioning

confidence: 99%

Dispositions of dis/trust: Fourth-wave mobile communication for a world in flux

Chib

Ang

2023

New Media & Society

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Mobile scholarship has highlighted the embeddedness of mobile media practices within power hierarchies and sociostructural conditions. We enrich the critical approach by examining how trust, as a future-oriented disposition that deals with uncertainty and social vulnerability, conditions mobile practices and vice versa. We interviewed 29 Syrian refugees residing in the Netherlands, examining how different levels of vulnerability and uncertainty in refugees’ experiences shape mobile use and non-use. We found that low vulnerability–low uncertainty situations were associated with habitual, everyday use; low vulnerability–high uncertainty corresponded to anxiety-expunging non-use; high vulnerability–low uncertainty influenced harm-mitigating mobile practices that sometimes acquiesced to hierarchies; and high vulnerability–high uncertainty circumstances incited radical forms of dependence and collaboration between mobile users. We posit that this framework is not limited to refugee contexts, but mobile-mediated relationships in general. We underscore the importance of mobile scholarship in understanding and offering solutions to contemporary global crises of distrust.

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Section: Literature Reviewmentioning

confidence: 99%