Humanizing Technology for a Sustainable Society 2019
DOI: 10.18690/978-961-286-280-0.12
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Trust, fear and social influence: on the use of social media in China’s authoritarian governance regime

Abstract: This paper reports on the analysis of results of a survey among Chinese citizens about their intended use of social media to interact with government agencies and associated motivations. Citizens' use intentions were found to be correlated with citizens' trust in officials, social influence (peer pressure) and anxiety, but not with trust in government. These results provide building blocks for an explanatory theory of citizens' use of social media to interact with government, especially in an authoritarian reg… Show more

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Cited by 4 publications
(1 citation statement)
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“…The 'unified theory of acceptance and use of technology' (UTAUT and UTAUT2) (see integrates many variables from the aforementioned theories into a model that features an individual's 'intention to use' as a mediator in the relation between an individual's actual use of a specific technology as an outcome variable and a set of predictors like the user's expectancy, ease of use, peer pressure, habit and the availability of resources. UTAUT and comparable models have been used to explain, among other things, Chinese consumers' use of mobile commerce platforms, as well as citizens' use of government websites in a variety of national contexts (Homburg, 2019;Yang et al, 2018). In general, the UTAUT and UTAUT2 models are suitable for explaining the adoption of specific services (and in an e-government context, especially electronic transactions) given, in principle, the voluntary use of the technology or service at hand.…”
Section: Adoption and Diffusion Of Microblogs In Chinamentioning
confidence: 99%
“…The 'unified theory of acceptance and use of technology' (UTAUT and UTAUT2) (see integrates many variables from the aforementioned theories into a model that features an individual's 'intention to use' as a mediator in the relation between an individual's actual use of a specific technology as an outcome variable and a set of predictors like the user's expectancy, ease of use, peer pressure, habit and the availability of resources. UTAUT and comparable models have been used to explain, among other things, Chinese consumers' use of mobile commerce platforms, as well as citizens' use of government websites in a variety of national contexts (Homburg, 2019;Yang et al, 2018). In general, the UTAUT and UTAUT2 models are suitable for explaining the adoption of specific services (and in an e-government context, especially electronic transactions) given, in principle, the voluntary use of the technology or service at hand.…”
Section: Adoption and Diffusion Of Microblogs In Chinamentioning
confidence: 99%