2014
DOI: 10.1177/1477370814543156
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Trust in the Belgian police: The importance of responsiveness

Abstract: The international literature contains very few empirical tests of Tyler's (2011) claim that in Europe, as in the United States, procedural justice plays a larger part than police performance in accounting for citizens' trust in the police. With regard to procedural justice, there has also been little research on the distinct effects of responsiveness and fair treatment. This study is a step towards filling in these gaps. We used quantitative data collected in Belgium to examine to what extent citizens' trust i… Show more

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Cited by 46 publications
(46 citation statements)
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References 70 publications
(144 reference statements)
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“…In public opinion surveys, perceptions of fair policing strongly influence citizens’ attitudes toward the police and impact on aspects of the efficiency and effectiveness of law enforcement. Procedural justice research has shown that the applications of its principles can foster trust in the police, enhance the legitimacy of the institutions, and encourage (self-reports of) several forms of cooperative and supportive behavior by members of the public (Jackson et al, 2012; Murphy, Mazerolle, & Bennett, 2014; Sunshine & Tyler, 2003; Tankebe, 2008; Van Craen & Skogan, 2015). Excessive police force remains an issue of great concern, even in democratic societies.…”
Section: Discussionmentioning
confidence: 99%
“…In public opinion surveys, perceptions of fair policing strongly influence citizens’ attitudes toward the police and impact on aspects of the efficiency and effectiveness of law enforcement. Procedural justice research has shown that the applications of its principles can foster trust in the police, enhance the legitimacy of the institutions, and encourage (self-reports of) several forms of cooperative and supportive behavior by members of the public (Jackson et al, 2012; Murphy, Mazerolle, & Bennett, 2014; Sunshine & Tyler, 2003; Tankebe, 2008; Van Craen & Skogan, 2015). Excessive police force remains an issue of great concern, even in democratic societies.…”
Section: Discussionmentioning
confidence: 99%
“…When the police make decisions fairly and treat citizens with dignity and respect (net of the actual outcome of the treatment), people are more likely to feel a sense of satisfaction and comply with the law represented by the police. Thus, the first variable was the perception of procedural justice consisting of five items intended to assess quality of treatment of the police (e.g., Bradford, Jackson, & Stanko, 2009; Van Craen & Skogan, 2014). Respondents were asked to rate the following statements using a Likert scale of values ranging from 1 = strongly disagree to 5 = strongly agree : the HPD’s officers are courteous, honest, respectful toward the people like me, fair, and communicate very well.…”
Section: Methodsmentioning
confidence: 99%
“…Mean years of education of people age 25 and older (UNDP, 2013) +/− Citizens that are more educated may be more likely to voice their positions and may be more critical about their government or, as a result of their voice, may have achieved the police service they want. Research finds mixed relationships between education and trust in the police (MacDonald & Stokes, 2006;Nix et al, 2015;Van Craen & Skogan, 2015).…”
Section: Educationmentioning
confidence: 99%