Two Approaches to Measuring Quality in Medical Case Management Programs

Collard, Ann F.; Bergman, Andrew; Henderson, Mary

doi:10.1016/s0097-5990(16)30327-x

QRB - Quality Review Bulletin

1990

DOI: 10.1016/s0097-5990(16)30327-x

|View full text |Cite

Two Approaches to Measuring Quality in Medical Case Management Programs

Ann F. Collard

Andrew Bergman²,

Mary Henderson³

Help me understand this report

Search citation statements

Order By: Relevance

Paper Sections

Select...

Citation Types

Supporting

Mentioning

Contrasting

Year Published

1990

1999

Publication Types

Select...

Article3

Relationship

Self Cite0

Independent3

Authors

Journals

Cited by 3 publications

(2 citation statements)

References 5 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…According to Aaronson (1994), the validity and reliability of data may be threatened by quality and accuracy of the data entry and extraction, as well as by the reviewers' interpretation of the data. If the information is incomplete or missing, it may not be possible to link process variables with outcomes (Collard, 1990). Another disadvantage is the expenditure of time and energy required for the process.…”

mentioning

confidence: 99%

Case Management for Injured Workers: A Descriptive Study using a Record Review

et al. 1999

View full text Add to dashboard Cite

This is the fifth in a series of six articles describing a comprehensive and in depth evaluation of .a case management program initiated by the Washington State Department of Labor and Industries in September 1993. The purpose of the program was to provide the coordination of health and medical services for workers who sustained injuries categorized as either catastrophic (i.e.• spinal cord injury with paralysis. amputated limbs) or medically complex (i.e., secondary conditions that complicate recovery. chronic pain syndrome). The conceptual framework that guided the activities of this study is based on a quality assessment model. Quality assessment approaches are used to obtain information about the structures. processes. and outcomes that characterize a program. This information leads to recommendations related to appropriate action that can be taken to safeguard and enhance the efficiency and effectiveness of services. Multiple tech

show abstract

mentioning

confidence: 99%

Case Management for Injured Workers: A Descriptive Study using a Record Review

et al. 1999

View full text Add to dashboard Cite

show abstract

“…One strategic component of managed care is case management (Collard, 1990). In addition to the clinical goal of providing healthcare with the best possible outcome, case management is said to promote tighter administrative controls over patient care.…”

mentioning

confidence: 99%

Patient Perceptions of Coordinated Care: The Importance of Organized Communication in Hospitals

Beaudin

Lammers

Pedroja

1999

Journal For Healthcare Quality

View full text Add to dashboard Cite

In today's healthcare environment, it is important to understand the dimensions along which healthcare consumers from their judgments about quality of care. This study was conducted to examine patient perceptions and observations about the coordination of care in a hospital setting and to identify the effect of patients' perspectives on satisfaction. The results suggest that even as lay observers, patients are interactors during their hospital experiences and their perceptions about care coordination are affected by communication patterns among healthcare professionals.

show abstract

Technology and Outpatient Review: A Preliminary Evaluation

Bergman

Henderson

Cline

1990

QRB - Quality Review Bulletin

View full text Add to dashboard Cite

scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.

Contact Info

customersupport@researchsolutions.com

10624 S. Eastern Ave., Ste. A-614

Henderson, NV 89052, USA

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Blog Terms and Conditions API Terms Privacy Policy Contact Cookie Preferences Do Not Sell or Share My Personal Information

Made with 💙 for researchers

Part of the Research Solutions Family.

Two Approaches to Measuring Quality in Medical Case Management Programs

Cited by 3 publications

References 5 publications

Case Management for Injured Workers: A Descriptive Study using a Record Review

Case Management for Injured Workers: A Descriptive Study using a Record Review

Patient Perceptions of Coordinated Care: The Importance of Organized Communication in Hospitals

Technology and Outpatient Review: A Preliminary Evaluation

Contact Info

Product

Resources

About