Two aspects of quality in technical services: automating for quick availability, and identifying problems, effecting solutions

Quality over time: A longitudinal quantitative analysis of metadata change in RDA‐based MARC bibliographic records representing video resources

“…Quality in library cataloging has been defined as maintaining authority control (Bade, etc. ), absence of typographical errors (Beall, ; Beall & Kafadar, ; Mann, ), the avoidance of duplicate records (Norgarde et al, ), and the level of information provided in the bibliographic data, often referred to as record enhancement (Hanson & Schalow, ; Shedenhelm & Burk, ). These criteria for library metadata quality greatly overlap with criteria of digital library metadata quality such as completeness, accuracy, and consistency (e.g., Bruce & Hillmann, ) which has been commonly accepted as three major criteria of quality by both digital and traditional library community (e.g., Park & Tosaka, 2009).…”

Is it Necessary: Quality Control in Cataloging?

“…In summation, Hanson & Schalow (1999) give the most convincing statement on why the Marx Library Cataloging department performs quality control: "Delivering quality in technical services requires that we strive to meet what often seem to be competing expectations from our customers: rapid availability of library materials as well as detailed and accurate cataloging and processing of those materials." Ultimately, it is the responsibility of the cataloging team to perform quality control to identify problems, implement solutions, and take ownership of the bibliographic integrity of the collection.…”