Two social lives: How differences between online and offline interaction influence social outcomes

Lieberman, Alicea; Schroeder, Juliana

doi:10.1016/j.copsyc.2019.06.022

Cited by 131 publications

(91 citation statements)

References 57 publications

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“…It is well-established that good social relationships (such as peer acceptance and high-quality friendships) can act as protective factors against depression, while negative social relationships (such as bullying victimization and social exclusion) can increase the risk of suffering from depression [12,14,44,45]. Based on previous studies, this result also suggests that the functions and influences of online social interactions and relationships are similar to those of real-life social interactions and relationships [46,47]. Furthermore, this finding also supports the view that being bullied online is a negative and stressful experience, which could cause similar harmful effects like traditional bullying in real life, and that more attention should be paid to cyberbullying victimization among adolescents and its influences.…”

Section: Discussionmentioning

confidence: 52%

Cyberbullying Victimization and Adolescent Depression: The Mediating Role of Psychological Security and the Moderating Role of Growth Mindset

Niu

Sun

et al. 2020

IJERPH

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The objective of this study was to examine the mechanisms (the mediating role of psychological security and the moderating role of growth mindset) underlying the association between cyberbullying victimization and depression among adolescents. A sample of 755 adolescents (Mage = 13.35 ± 1.02; 373 boys) was recruited from two junior high schools, and the participants were asked to voluntarily complete a set of measures, including the cyberbullying victimization subscale in the Chinese version of the Cyberbullying Inventory, the Chinese version of the Security Questionnaire, the Chinese version of the Center for Epidemiologic Studies Depression Scale, and the Growth Mindset Inventory. The results indicated that: (1) cyberbullying victimization was positively associated with depression through the mediating effect of psychological security and (2) both the direct association between cyberbullying victimization and depression and the indirect association through the mediating effect of psychological security were moderated by growth mindset. Specifically, growth mindset could significantly alleviate the adverse effects of cyberbullying victimization on psychological security and on depression. These findings not only shed light on the mechanisms linking cyberbullying victimization to depression among adolescents, but also provide an empirical basis for formulating prevention and/or intervention programs aimed at reducing depression levels and the negative influences of cyberbullying victimization among adolescents.

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Section: Discussionmentioning

confidence: 52%

Cyberbullying Victimization and Adolescent Depression: The Mediating Role of Psychological Security and the Moderating Role of Growth Mindset

Niu

Sun

et al. 2020

IJERPH

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“…Although individual differences play a role in determining who engages in these acts [85,90], certain features of social media promote them. For example, social media strip away cues that activate empathic responses during face-to-face interactions, which constrain aggressive behavior (e.g., [91][92][93][94][95]). They also make it easier for people to share their emotions when they peak and are most motivated to do so [96,97].…”

Section: Sharing Emotionsmentioning

confidence: 99%

Social Media and Well-Being: Pitfalls, Progress, and Next Steps

Kross

Verduyn

Sheppes

et al. 2021

Trends in Cognitive Sciences

273

207

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Within a relatively short time span, social media have transformed the way humans interact, leading many to wonder what, if any, implications this interactive revolution has had for people's emotional lives. Over the past 15 years, an explosion of research has examined this issue, generating countless studies and heated debate. Although early research generated inconclusive findings, several experiments have revealed small negative effects of social media use on well-being. These results mask, however, a deeper set of complexities. Accumulating evidence indicates that social media can enhance or diminish well-being depending on how people use them. Future research is needed to model these complexities using stronger methods to advance knowledge in this domain. The Puzzle: Does Social Media Impact Well-Being? Humanity had flirted with the idea of building a machine capable of spreading ideas quickly throughout the world for over 2000 years before all of the pieces necessary to do so finally came together for Johannes Gutenberg in the mid-1400s, while he was working on the shores of the Ill River in Strasburg [1]. It rested largely on Gutenberg's invention of a technique for pressing movable type (think of a scrabble set made of metal) against paper and ink to create a printed page [1] (https://www.britannica.com/biography/Johannes-Gutenberg). Prior to Gutenberg's invention, it would take up to 2 months to produce a single copy of a book. Now printers could produce 8000 copies during the same time [1]. Highlights Social media has revolutionized how humans interact, providing them with unprecedented opportunities to satisfy their social needs. An explosion of research has examined whether social media impacts wellbeing. First-and second-generation studies examining this issue yielded inconsistent results. An emerging set of third-generation experiments has begun to reveal small but significant negative effects of overall social media use on well-being. The results of these experiments mask the complexities characterizing the relationship between social media and wellbeing. Whether it enhances or diminishes well-being depends on how and why people use it, as well as who uses it. People use social media for different reasons (e.g., to manage impressions, to share emotions), which influence how it impacts their own and other people's well-being.

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“…Interacting with AIVAs will also alter the decision process itself. Using an AIVA may create a unique experience that is distinct from other human-technology interactions (Lieberman and Schroeder 2020). When it comes to influence on choices, an AIVA's ability to signal warmth (e.g., cues like gender, affect, tone) and competence (e.g., immediate answers, a broad array of facts, real-time information) simultaneously enhances trust in the AIVA's motives as well as the quality of its recommendations.…”

Section: Consumer Decision-making With Ai-powered Voice Assistantsmentioning

confidence: 99%

Consumer decisions with artificially intelligent voice assistants

et al. 2020

Self Cite

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Consumers are widely adopting Artificially Intelligent Voice Assistants (AIVAs). AIVAs now handle many different everyday tasks and are also increasingly assisting consumers with purchasing decisions, making AIVAs a rich topic for marketing researchers. We develop a series of propositions regarding how consumer decision-making processes may change when moved from traditional online purchase environments to AI-powered voicebased dialogs, in the hopes of encouraging further academic thinking and research in this rapidly developing, high impact area of consumer-firm interaction. We also provide suggestions for marketing managers and policymakers on points to pay attention to when they respond to the proposed effects of AIVAs on consumer decisions. Keywords Artificial intelligence. Voice assistants. Consumer decision-making. Consumer dialogs. Digital marketing. Consumer models Artificially Intelligent interactive Voice Assistants (AIVAs), also known as Voice-Activated Personal Assistants or Smart-Home Personal Assistants, have become widely adopted by consumers as aids in a variety of everyday tasks. AIVAs currently handle over one billion tasks per month, with the majority of uses being simple information requests ("Cortana, what is the weather today?") or household commands ("Ok Google, turn on the lights.").

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Two social lives: How differences between online and offline interaction influence social outcomes

Cited by 131 publications

References 57 publications

Cyberbullying Victimization and Adolescent Depression: The Mediating Role of Psychological Security and the Moderating Role of Growth Mindset

Cyberbullying Victimization and Adolescent Depression: The Mediating Role of Psychological Security and the Moderating Role of Growth Mindset

Social Media and Well-Being: Pitfalls, Progress, and Next Steps

Consumer decisions with artificially intelligent voice assistants

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