Two-stage performance model for evaluating the managerial efficiency of higher education: Application by the Taiwanese tourism and leisure department

Chang, Te‐Yi; Chung, Pi-Heng; Hsu, Shiuh-Sheng

doi:10.1016/j.jhlste.2012.04.003

Cited by 26 publications

(8 citation statements)

References 21 publications

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“…Chang et al (2012) applied DEA to evaluate allocated education resources [31]. Aristovnik and Obadić (2014) used DEA to investigate the educational efficiency provided in the secondary and tertiary education [32].…”

Section: Literature Reviewmentioning

confidence: 99%

Effects of Educational Efficiency on National Competitiveness Based on Cross-National Data

Liu

2017

Education Sciences

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Abstract:The importance of education to national competitiveness and future development is self-evident. Resource input secures educational development. However, the efficiency of educational resources, their input-output ratio, and their effects on national competitiveness are matters of concern. This study aims to measure the efficiency of educational resources of a country within the scope of financial capacity. This study further evaluates the effects of educational efficiency on national competitiveness. Data envelopment analysis was applied to measure the efficiency of educational resources, and two-way fixed-effect panel data were used to evaluate the effects on national competitiveness. This study corroborated that among 53 countries, those with high educational efficiency and stable development are mainly concentrated in East and Southeast Asia. According to different levels of development and/or regional location, the driver of education is only significant in the most competitive economies. In addition, given the development stage, governments should depend on their own level of competitiveness in determining priority areas of development.

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Section: Literature Reviewmentioning

confidence: 99%

Effects of Educational Efficiency on National Competitiveness Based on Cross-National Data

Liu

2017

Education Sciences

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“…Yapılmış birçok çalışmada dünyanın farklı ülkelerinde mesleki turizm eğitimi veren yükseköğretim kurumlarının eğitim programları ya da ders müfredatları ve bunların yeterlilikleri tartışılmıştır. Tayvan (Chang ve Hsu, 2010;Chang, Chung, Hsu, 2012), Avustralya (Wang, Ayres, Huyton, 2011;Dredge vd., 2013), Ürdün (Hawkins, Ruddy, Ardah, 2012), İspanya (López-Bonilla & López-Bonilla, 2014), Çin (Yang, Song, 2011;Li ve Li, 2013), Hindistan (Dahiya, 2013), Filipinler (Solis, 2013) bu ülkelerden bazılarıdır. Türkiye'de de araştırmacılar tarafından (Yeşiltaş, Öztürk, Hemmington, 2010;Pirnar, 2014) bu yönde birtakım akademik çalışmalar yürütülmüştür.…”

Section: Uygulamalı Mutfak Dersleriunclassified

A Study on the Attitudes of the Tourism Management Students to Applied Culinary Classes and Course Outcomes

Akkuş

2020

Kastamonu Eğitim Dergisi

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Anahtar Kelimeleruygulamalı mutfak dersleri turizm işletmeciliği öğrencileri restoran müşteri memnuniyeti ÖzTurizm sektörü, önemli hizmet alt sektörlerinden biri olup, bu sektörün istihdamına katkı sunacak personelin gerekli mesleki donanıma sahip olması elzemdir. Ancak özellikle fakülteler nezdinde turizme yönelik mesleki eğitim çeşitli sebeplerden ötürü ikinci planda kalmaktadır. Bu durum zaman içerisinde öğrencilerin sektörün işleyişinden uzaklaşmasına ve özellikle stajlar ile tanıştığı turizm hizmetlerinden soğumasına sebep olmaktadır. Bu nedenle özellikle fakültelerde mesleki eğitime yönelik uygulamalı derslerin verilmesi ve bu derslere yönelik bir bilinç aşılanması önem arz etmektedir.Bu araştırmada, Kastamonu Üniversitesi Turizm Fakültesi Turizm İşletmeciliği bölümü öğrencilerinin uygulamalı mutfak eğitimine ilişkin tutumları ile öğrencilerin uygulamalı mutfak dersleri kapsamında sunduğu hizmete yönelik müşteri memnuniyetini tespit etmek amaçlanmıştır. Buna binaen öğrencilerin dersi almadan önce ve aldıktan sonraki tutumlarında; ders kapsamında sunulan hizmete yönelik müşteri memnuniyeti ile normal zamanda sunulan hizmet arasındaki memnuniyet düzeyinde herhangi bir farklılık olup olmadığı ölçülmüştür. Araştırma kapsamında toplam 170 öğrenci anketine ve toplam 495 müşteriye ulaşılmıştır. Araştırma 2017-2018 güz yarıyılı içerisinde gerçekleştirilmiştir. Araştırma sonucunda, öğrencilerin uygulamadan önceki ve sonraki düşüncelerine ilişkin faktör ortalamaları arasında istatistiksel olarak anlamlı farklılıklar tespit edilmiştir. Mutfak personelinin sunduğu hizmet ile ders kapsamında sunulan hizmete yönelik müşteri memnuniyetinde personel kalitesi, hizmet kalitesi ve genel memnuniyet açısından anlamlı farklılık tespit edilmiştir.

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“…Chen and Chen (2011) adopted DEA to evaluate the efficiency of Taiwanese universities and judge the efficiency of cost expenditures. Chang et al (2012) used DEA to evaluate the allocated education resources. Thus, total public expenditure in education (percentage of gross domestic product (GDP)) and total public expenditure on education per capita are selected as key input indicators (Mu et al 2010); secondary school enrollment and higher education achievement are selected as key output indicators.…”

Section: Literature Reviewmentioning

confidence: 99%

Measuring the Efficiency of Education and Technology via DEA approach: Implications on National Development

Liu

2017

Social Sciences

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Abstract:The aim of this paper is to provide a new approach for assessing the input-output efficiency of education and technology for national science and education department. We used the Data Envelopment Analysis (DEA) method to analyze the efficiency sharing activities in education and technology sector, and classify input variables and output variables accordingly. Using the panel data in the education and technology sector of 53 countries, we found that the countries with significant progress in educational efficiency and technological efficiency mainly concentrated in East Asia, especially in Japan, Korea, Taiwan and some other developing countries. We further evaluate the effect of educational and technological efficiencies on national competitiveness, balanced development of the country, national energy efficiency, export, and employment. We found that the efficiency of science and technology has an effect on the balanced development of the country, but that of education has played a counter-productive role; Educational efficiency has a large role and related the country's educational development. In addition, using the panel data analysis, we showed that educational and technological efficiency has different degrees of contributions to the development from 2000 to 2014. It mainly depends on the economic development progress and the push for the education and technological policy. The proposed approach in this paper provides the decision-making support for the education and technological policy formulation, specially the selection of the appropriate education and technological strategies for resource allocation and process evaluation.

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Two-stage performance model for evaluating the managerial efficiency of higher education: Application by the Taiwanese tourism and leisure department

Cited by 26 publications

References 21 publications

Effects of Educational Efficiency on National Competitiveness Based on Cross-National Data

Effects of Educational Efficiency on National Competitiveness Based on Cross-National Data

A Study on the Attitudes of the Tourism Management Students to Applied Culinary Classes and Course Outcomes

Measuring the Efficiency of Education and Technology via DEA approach: Implications on National Development

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