Types of Workplace Social Support in the Prediction of Job Satisfaction

Harris, J. Irene; Winskowski, Ann Marie; Engdahl, Brian

doi:10.1002/j.2161-0045.2007.tb00027.x

Cited by 143 publications

(133 citation statements)

References 25 publications

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“…This expectation was partly grounded on prior research; for instance, Harris, Winskowski, & Engdahl (2007) showed that workplace task support (conceptualized as a predictor) correlated with longer job tenure. In contrast, Creed & Moore (2006) found that unemployed individuals experienced a reduction in social support from significant others.…”

Section: Hypothesis 2a Employment Duration Is Positively Related To mentioning

confidence: 97%

Age, cumulative (dis)advantage, and subjective well-being in employed and unemployed Germans: A moderated mediation model.

Pavlova

Silbereisen

2012

Journal of Occupational Health Psychology

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The negative impact of unemployment on subjective well-being (SWB) is well known, but the role of age in this relationship remains unclear. We suggest that cumulative advantage (or disadvantage) associated with the duration of current employment status may produce an age-related divergence in SWB between employed and unemployed individuals. We used cross-sectional data on employed (n = 1382) and unemployed (n = 254) Germans (age 18-42) surveyed in 2005. We found that, among currently employed individuals, relatively older age predicted longer employment duration (tenure), which was related to higher SWB via higher income and higher perceived occupational security. Among currently unemployed individuals, age predicted longer unemployment duration, which was associated with lower SWB via lower perceived social support. Thus, age was indirectly related to higher SWB in employed individuals and to lower SWB in unemployed individuals. In this way, cumulative advantage of long-term employment and cumulative disadvantage of long-term unemployment contributed to the age-related divergence in SWB between employed and unemployed Germans already in the first half of working life.

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Section: Hypothesis 2a Employment Duration Is Positively Related To mentioning

confidence: 97%

Age, cumulative (dis)advantage, and subjective well-being in employed and unemployed Germans: A moderated mediation model.

Pavlova

Silbereisen

2012

Journal of Occupational Health Psychology

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“…Social support manifests between individuals who are usually members of the same network. Harris, Winskowski, and Engdahl (2007) reported that peer, supervisor, and family support can increase individuals' resistance to any obstacles that they might face and reduce anxiety and depression. Moreover, Sultan and Rashid (2015) suggest that social support can partially mediate the relationship between user satisfaction and perceived stress.…”

Section: Social Support Theorymentioning

confidence: 99%

Predicting the Adoption of Social Media: An Integrated Model and Empirical Study on Facebook Usage

Al-Azawei

2018

IJIKM

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Aim/Purpose: This study aims at (1) extending an existing theoretical framework to gain a deeper understanding of the technology acceptance process, notably of the Facebook social network in an unexplored Middle East context, (2) investigating the influence of social support theory on Facebook adoption outside the work context, (3) validating the effectiveness of the proposed research model for enhancing Facebook adoption, and (4) determining the effect of individual differences (gender, age, experience, and educational level) amongst Facebook users on the associated path between the proposed model constructs. Background: Social networking sites (SNSs) are widely adopted to facilitate social interaction in the Web-based medium. As such, this present work contends that there is a gap in the existing literature, particularly in the Middle East context, as regards an empirical investigation of the relationship between the social, psychological, individual, and cognitive constructs potentially affecting users’ intention to accept SNSs. The present research, therefore, attempts to address this deficit. The relevance of this work is also considered in light of the scarcity of empirical evidence and lack of detailed research on the effect of social support theory with regard to SNS adoption in a non-work context. Methodology: A quantitative research approach was adopted for this study. The corresponding analysis was carried out based on structural equation modelling (SEM), more specifically, partial least squares (PLS), using SmartPLS software. Earlier research recommended the PLS approach for exploratory studies when extending an existing model or developing a new theory. PLS is also a superior method of complex causal modelling. Moreover, a multi-group analysis technique was adopted to investigate the moderating influence of individual differences. This method divides the dataset into two groups and then computes the cause and effect relationships between the research model variables for each set. The analysis of an in-person survey with a sample of Facebook users (N=369) subsequently suggested four significant predictors of continuous Facebook use. Contribution: This study contributes to the body of knowledge relating to SNSs by providing empirical evidence of constructs that influence Facebook acceptance in the case of a developing country. It raises awareness of antecedents of Facebook acceptance at a time when SNSs are widely used in Arab nations and worldwide. It also contributes to previous literature on the effectiveness of the unified theory of acceptance and use of technology (UTAUT) in different cultural contexts. Another significant contribution of this study is that it has reported on the relevance of social support theory to Facebook adoption, with this theory demonstrating a significant and direct ability to predict Facebook acceptance. Finally, the present research identified the significant moderating effect of individual differences on the associated path between the proposed model constructs. This means that regardless of technological development, individual gaps still appeared to exist among users. Findings: The findings suggested four significant predictors of continuous Facebook use, namely, (a) performance expectancy, (b) peer support, (c) family support, and (d) perceived playfulness. Furthermore, behavioral intention and facilitating conditions were found to be significant determinants of actual Facebook use, while individual differences were shown to moderate the path strength between several variables in the proposed research model. Recommendations for Practitioners: The results of the present study make practical contributions to SNS organizations. For example, this research revealed that users do not adopt Facebook because of its usefulness alone; instead, users’ acceptance is developed through a sequence of variables such as individual differences, psychological factors, and social and organizational beliefs. Accordingly, social media organizations should not consider only strategies that apply to just one context, but also to other contexts characterized by different beliefs, perceptions, and cultures. Moreover, the evidence provided here is that social support theory has a significant influence on SNSs acceptance. This suggests that social media organizations should provide services to support this concept. Furthermore, the significant positive effect of perceived playfulness on the intention to use SNSs implied that designers and organizations should pay further attention to the entertainment services provided by social networks. Recommendation for Researchers: To validate the proposed conceptual framework, researchers from different countries and cultures are invited to apply the model. Moreover, a longitudinal research design could be implemented to gather data over a longer period, in order to investigate whether users have changed their attitudes, beliefs, perceptions, and intention by the end of the study period. Other constructs, such as individual experience, compatibility, and quality of working life could be included to improve the power of the proposed model. Impact on Society: Middle Eastern Facebook users regard the network as an important tool for interacting with others. The increasing number of Facebook users renders it a tool of universal communication and enjoyment, as well as a marketing network. However, knowledge of the constructs affecting the application of SNSs is valuable for ensuring that such sites have the various functions required to suit different types of user. Future Research: It is hoped that our future research will build on the results of this work and attempt to provide further explanation of why users accept SNSs. In this future research, the proposed research model could be adopted to explore SNSs acceptance in other developing countries. Researchers might also include other factors of potential influence on SNSs acceptance. The constructs influencing acceptance of other social networks could then be compared to the present research findings and thus, the differences and similarities would be highlighted.

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“…Throughout the years, social support has played an important role in the social psychological literature in predicting the overall well-being of an individual. Research indicates that workplace social support is related to positive vocational outcomes, including reduced absenteeism and position turnover, increased resistance to burnout, and reduced depression and anxiety (Harris, Winskowski, & Engdahl, 2007). Social support can serve as a form of coping resource.…”

Section: Social Support Theorymentioning

confidence: 99%

“…Furthermore, supporters can decrease the distress employees suffer when faced with difficult situations by providing feedback which could be perceived as caring, understanding, or affirmative. Thus, research has found that workplace social support is positively related to greater job satisfaction and training effectiveness, and the level of social support received from significant others, including top management, supervisors, peers, and subordinates, all have an influence on individuals (Chen et al, 2007;Harris et al, 2007). In addition to the social support an employee perceives as having in his/her work environment, Adams, King, and King (1996) uncovered the fact that higher levels of family emotional and instrumental social support are significantly associated with less family and work conflicts, less workplace stress (Noor, 2002), and further believe that a higher level of job satisfaction (King et al, 1995) would be the result.…”

Section: Social Support Theorymentioning

confidence: 99%

Social support as a neglected e-learning motivator affecting trainee’s decisions of continuous intentions of usage

Weng

Tsai

Weng³

2015

AJET

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<p>Drawing from the social influence theory and acknowledging that the others’ support within the work context affects employees’ learning, values, and behaviours, an alternative framework was proposed to explain employees’ learning satisfaction and future intention to participate in e-training programs in the current study. 578 survey data collected from employees of various corporations in Taiwan provide empirical support for our extended model. The results suggest that social support from peers and supervisors, a usually neglected factor, has significant effect on trainees’ learning satisfaction, while family support, an often neglected antecedent of e-learning choice, was surprisingly found to affect trainees’ continuous intentions to participate. Finally, the paper concludes with the importance of employees’ perceptions of social support in terms of organisational training. The impact of human resource management policies is also discussed.</p>

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Types of Workplace Social Support in the Prediction of Job Satisfaction

Cited by 143 publications

References 25 publications

Age, cumulative (dis)advantage, and subjective well-being in employed and unemployed Germans: A moderated mediation model.

Age, cumulative (dis)advantage, and subjective well-being in employed and unemployed Germans: A moderated mediation model.

Predicting the Adoption of Social Media: An Integrated Model and Empirical Study on Facebook Usage

Social support as a neglected e-learning motivator affecting trainee’s decisions of continuous intentions of usage

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