Uber and the Unmaking and Remaking of Taxi Capitalisms: Technology, Law and Resistance in Historical Perspective

Tucker, Eric

doi:10.2139/ssrn.3042742

Cited by 15 publications

(25 citation statements)

References 6 publications

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“…53 Tucker (2017), building on the works Wallace Clement (1983), reminds us that domestic system - or putting-out system - cohabited with the factory system in several sectors. Hereby, the Uber model of physically decentralized application-based employment portrayed as autonomous, flexible and profitable is being developed on the ruins of the model of the factory system which was, itself, built on the ruins of the domestic system (Gorz, 1989: 18).…”

Section: Resultsmentioning

confidence: 99%

Shake That Moneymaker: Insights from Montreal’s Uber Drivers

Jamil¹,

Noiseux²

2018

interventionseconomiques

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Section: Resultsmentioning

confidence: 99%

Shake That Moneymaker: Insights from Montreal’s Uber Drivers

Jamil¹,

Noiseux²

2018

interventionseconomiques

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“…Ignoring security risks concerns, Geist [1] delved into the threat that technology-based ventures like Uber,Lyft, Amazon, Netflix, among others pose to the going concern of the traditional business models and thus the need for regulations to address the concerns by examining the intersection between the sharing economy and international trade agreement. With most other scholars such as Calo & Rosenblat [3], Cassar & Meier [8].Escande-Varniol [7],Tucker [5] among others, exploring nonsecurity aspects of app-based business models especially in the transport sector, there arises a gap which this study sough to fill by forming the foundation on which to spur further research into e-hail taxi and other developments in economic sectors with a keen interest on potential security risk.…”

Section: Statement Of the Problemmentioning

confidence: 99%

“…Payment for the service is also convenient since customers can pay using Mobile money services like M-Pesa, or credit card that is linked to the e-hail Uber account. However, some scholars such as Tucker [5] have argued that there is no significant difference between Uber app model and the traditional taxi dispatch services. The Uber app is merely a software platform that enables Uber drivers to reach that public, just as telephone and radio dispatch services enabled traditional taxi drivers to connect with customers [5].…”

Section: Comparative Benefits Of Uber Taxi Servicesmentioning

confidence: 99%

“…However, some scholars such as Tucker [5] have argued that there is no significant difference between Uber app model and the traditional taxi dispatch services. The Uber app is merely a software platform that enables Uber drivers to reach that public, just as telephone and radio dispatch services enabled traditional taxi drivers to connect with customers [5]. However, the app-based system seems to be preferred due to its convenience and the possibility of sharing you ride information with friends on the network for safety and security purpose.…”

Section: Comparative Benefits Of Uber Taxi Servicesmentioning

confidence: 99%

“…Besides the innovations in the vehicular contraptions, service providers have seen the need to make their services easily available to the consumers in a business model termed as 'sharing', or 'collaborative' economy, which is typified by new app-enabled business enterprises linking up consumers with service providers of many kind [4]. To facilitate this booking services have crossed from the traditional office visit and receipting system to the online booking and payment platforms in the various service providers' websites and portals in what some scholars have referred to as crowd capitalism or platform-based capitalism [5]. The competition in the taxi transportation sector has made innovation move a notch higher in terms of availing booking services to the customer.…”

Section: Introductionmentioning

confidence: 99%

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Untitled

2019

IJSPTM

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This study attempted to examine the emerging security risks brought about by the e-hail taxi mode of transportation. It argues that despite the fact that the security risks associated with traditional taxi transportation still apply to e-hail taxi services, there are emergent risks that are unique to the app-based taxi hailing services. It further contends that as evidenced by the reactionary way of addressing security issues arising form usage of the service, it is clear that security was not a factor during conceptualisations, development and operation of the app-based taxi service. The study conducted a survey of uber customers and drivers in Nairobi County Kenya, and data was collected from 400 respondents with 85% response rate. Majority of the respondents indicated that they somewhat often (32.23%), agreed that Uber is more convenient (58.76%), indicated that Uber offers more business and job opportunities (86.46%). Despite the positive opinions by the respondents, 65.31% opined that Uber portend security risks. Majority indicated that the following risks are likely; abductions (40.82%), carjacking (40.82%), sexual harassment (38.14%), murders (35.71%), robbery (41.84%) and burglaries (34.69%). However, a majority of 28.57% thought that hackings into sensitive customer and company data was less likely. Furthermore, 57.14% of the respondents felt that the regulatory framework for appbased taxi hailing system were not sufficient to guarantee safety and security while 75.51% were optimistic that the e-hail transport industry will take meaningful security mitigation measures from the lessons they have learned. Finally, 92.93% of the respondents felt that government authorities should do more in regulating app-based services such Uber while 85.86% opined that founders and managers of ehail taxi services should be held responsible for security lapses. The study recommends that a review of existing traffic laws and criminal laws be done to take care of the emerging security risks associated by app-based service providers.

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Mobile Applications as Carriers of Institutional Pressures: A Case of the Finnish Taxi Industry

Väyrynen

Lanamäki

Lindman

2018

Lecture Notes in Business Information Processing

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While the worldwide market expansion of Uber has raised controversy, Uber has also received praise for its mobile phone app. Its many features-taxi ordering, pricing, real-time location information, paying, and service evaluation-have provided significant customer value. When Uber entered Finland in November 2014, few other taxi apps were available. Between 2014 and 2018, this shortage of taxi apps turned into an abundance, with many companies introducing their own taxi apps. By leaning on institutional theory, and more specifically by applying coercive, mimetic and normative pressures as a lens, we provide an explanation for why three Finnish taxi apps now resemble Uber in some features, whereas they differ in others. Based on our interviews, we can explain the present-day differences between these apps by coercive and normative pressures in the institutional environment of the Finnish taxi industry. We contribute to the IT and institutionalization research stream by illustrating how mobile applications as IT artefacts can be seen as carriers of institutional pressures materializing in the features they provide.

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Uber and the Unmaking and Remaking of Taxi Capitalisms: Technology, Law and Resistance in Historical Perspective

Cited by 15 publications

References 6 publications

Shake That Moneymaker: Insights from Montreal’s Uber Drivers

Shake That Moneymaker: Insights from Montreal’s Uber Drivers

Untitled

Mobile Applications as Carriers of Institutional Pressures: A Case of the Finnish Taxi Industry

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