“…Most studies use this research model in the literature that researchers collect. The research includes; [6], [8], [9], [10], [15], [16], [17], [19], [20], [22], [23], [24], [25], [26], [27], [28], [29], [30], [31], [32], [34], [35], [36], [37], [38], [40], [41], [42], [43], [44], [45], [47], [48], and [49]. The design thinking model has been widely used in research in general.…”