Uma estrutura para integrar os fatores críticos em inovação em serviços

Smania, Guilherme Sales; Favoretto, Camila; Mendes, Glauco Henrique de Sousa

doi:10.14488/enegep2019_tn_sto_295_1668_37535

Anais Do Encontro Nacional De Engenharia De Produção

2019

DOI: 10.14488/enegep2019_tn_sto_295_1668_37535

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Uma estrutura para integrar os fatores críticos em inovação em serviços

Guilherme Sales Smania

Camila Favoretto

Glauco Henrique de Sousa Mendes

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Uma estrutura para integrar os fatores críticos em inovação em serviços

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