2021
DOI: 10.1108/itp-10-2020-0681
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Understanding business analytics continuance in agile information system development projects: an expectation-confirmation perspective

Abstract: PurposeThis paper seeks to examine how expectations from business analytics (BA) by members of agile information systems development (ISD) teams affect their perceptions and continuous use of BA in ISD projects.Design/methodology/approachData was collected from 153 respondents working in agile ISD projects and analysed using partial least squares structural equation modelling techniques (PLS-SEM).FindingsPerceived usefulness and technological compatibility are the most salient factors that affect BA continuanc… Show more

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Cited by 16 publications
(23 citation statements)
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References 79 publications
(144 reference statements)
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“…(A) Speed and agility: The ability of BI&A to facilitate organizational agility under dynamic market conditions has been studied in the pre-pandemic literature [5]. Specifically, the value of BI&A to the sensing process needed to achieve agility is touted in past literature [26].…”
Section: Discussion: Bianda In the Post-pandemic Worldmentioning
confidence: 99%
“…(A) Speed and agility: The ability of BI&A to facilitate organizational agility under dynamic market conditions has been studied in the pre-pandemic literature [5]. Specifically, the value of BI&A to the sensing process needed to achieve agility is touted in past literature [26].…”
Section: Discussion: Bianda In the Post-pandemic Worldmentioning
confidence: 99%
“…BA is a mixture of techniques, technologies and applications used to scrutinize a corporation's data and performance to transpire data-driven decision-making analytics for the corporation's future direction and investment plans (Bayrak, 2015;Kristoffersen et al, 2021). Data-driven corporations will manage their data as their corporate assets and actively look for ways to turn it into a competitive advantage against their competitors (Bawack and Ahmad, 2021). In this new era of big data, data-driven analytics is the way forward for major corporations in the manufacturing, information technology, marketing and logistics sectors.…”
Section: Business Analyticsmentioning
confidence: 99%
“…The majority of analytic projects fail for two main reasons: employees or users are lacking data skills and management lacking big data leadership and capabilities (Persaud, 2020). Recent studies have focused on BA tools rather than paying attention to users and the context in which they are used (Bawack & Ahmad, 2021;Conboy et al, 2020;Mikalef et al, 2019). Other studies focused on defining the concepts of BA, the effects of BA on the future of the businesses, and analysis of firms' performance and business values with the use of BA; however, there is a general lack of guidelines for companies to successfully adopt BA in their business environment (Abbasi et al, 2016;Acito & Khatri, 2014).…”
Section: Introductionmentioning
confidence: 99%
“…Other studies focused on defining the concepts of BA, the effects of BA on the future of the businesses, and analysis of firms' performance and business values with the use of BA; however, there is a general lack of guidelines for companies to successfully adopt BA in their business environment (Abbasi et al, 2016;Acito & Khatri, 2014). However, only a few empirical studies have been conducted to investigate the drivers and barriers of BA-related technology adoption in an organization (Chen et al, 2012;Chiang et al, 2018), which makes it difficult to generalize the results; confirming the fact that guidelines for BA adoption are still in the early stages (Abbasi et al, 2016;Bawack & Ahmad, 2021).…”
Section: Introductionmentioning
confidence: 99%
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