Understanding Consumer Adoption of Mobile Banking: Extending the UTAUT2 Model with Proactive Personality

Hilal, Ashraf; Neira, Concepción Varela

doi:10.3390/su142214708

Cited by 13 publications

(6 citation statements)

References 161 publications

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“…The results of the study, hedonic motivation does not have an influence on behavioral intention when using mobile banking services in Jabodetabek. These findings are in line with the conclusions of the study by Hilal and Varela-Neira (2022) in Lebanon, which demonstrated that hedonic motivation does not affect customer banking behavior intentions in Lebanon.…”

Section: The Influence Of Hedonic Motivation On Behavioral Intentionsupporting

confidence: 92%

Analysis of the Application of the Unified Theory of Acceptance and Use of Technology 3 (UTAUT-3) Model on Intention and Use Behavior of Users of Mobile Banking Applications in the Jabodetabek Region

Maulani,

Handayani

2023

IJSSHR

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Technological developments in the banking world are increasingly advanced, such as the existence of services available on mobile banking applications that make it easier to make transactions anywhere and anytime so that changes occur in the banking service business. The purpose of this study was to analyze the effect of performance expectancy, effort expectancy, social influence, facilitating conditions, hedonic motivation, price value, habits, and personal innovativeness on behavioral intention and use behavior in using mobile banking applications in the Jabodetabek area and find out which variables are the most dominant in explaining behavioral intentions and use behavior in using mobile banking applications. This research method uses primary data which is analyzed using PLS-SEM with SmartPLS 4.0 software. Valid data collected by 200 respondents. The sampling method in this study used nonprobability sampling with a purposive sampling technique. The results of the study show that performance expectancy, habits, and personal innovativeness have a positive and significant effect on behavioral intentions. Facilitating conditions, habits, and behavioral intentions have a positive and significant effect on use behavior. The variable that has the most dominant influence on behavioral intentions is performance expectancy.

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Section: The Influence Of Hedonic Motivation On Behavioral Intentionsupporting

confidence: 92%

Analysis of the Application of the Unified Theory of Acceptance and Use of Technology 3 (UTAUT-3) Model on Intention and Use Behavior of Users of Mobile Banking Applications in the Jabodetabek Region

Maulani,

Handayani

2023

IJSSHR

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“…The UTAUT2 paradigm is far more pertinent when considering individual consumers and how well they accept technology while using it to access internet services. The adoption of mobile FinTech [30], mobile banking [31], and mobile payment [32] [27], [28], for example, have all been found to be better explained by the UTAUT2 model, which connects a variety of technological and behavioral elements. This investigation follows the DL&ML model, the TAM, and UTAUT2 [33] theories as the conceptual model for examining the student adoption of video recordings within the subject Introduction to Databases Practicum course.…”

Section: Methodsmentioning

confidence: 99%

Student Adoption of Asynchronous Learning

Arista,

Indriana,

Yulnelly

2024

Int. J. Adv. Sci. Eng. Inf. Technol.

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The educational process has been reorganized due to the epidemic, requiring educators to adopt new approaches to remote and virtual learning techniques. Future educators will employ strategies based on the use of social media, the production of videos, and the usage of virtual platforms. To develop learning videos that support online learning practicum activities or distance learning in Introduction to Databases Practicum courses, this research aims to investigate student acceptance of asynchronous learning video recordings of online learning practicum of introduction to databases in the COVID-19 pandemic. This study adopted the DeLone and McLean’s Information System Success Model (DL&ML model), the Technology Acceptance Model (TAM), and the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) theories as the conceptual framework for examining the student adoption of video recordings in the context Introduction to Databases Practicum course. Using SmartPLS 4 software, the data were modeled and evaluated utilizing the Partial Least Square Structural Equation Model (PLS-SEM). According to the 126-sample data, Perceived Ease of Use, Perceived Usefulness, Video Quality, and Information Quality affected behavioral intention to use Video Recordings during the Introduction to Databases Practicum when Covid-19 was a pandemic. The behavioral intention influences the use behavior of Video Recordings. It is suggested that the government create an adequate infrastructure to support online learning and help lecturers gain more knowledge and expertise in using technology, particularly when developing, implementing, and conducting evaluations of online learning.

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“…Regarding individual users and how they accept using technology to access online services, the UTAUT2 paradigm is more pertinent. The UTAUT2 model connects numerous discoveries that social commerce, technological, and behavioral aspects have the greater explanatory capacity for predicting use behavior [9], such as the acceptance of mobile payment [27]- [30], m-commerce [31], metaverse [32], [33], travel tracking mobile application [34], mobile finTech service [35], health information application [36]- [38], and online mobile banking [39], [40].…”

Section: Methodsmentioning

confidence: 99%

The Extension of the UTAUT2 Model: A Case Study of Indonesian SMEs Acceptance of Social Commerce

Arista,

Tjahjanto,

Ernawati

et al. 2023

JOIV : Int. J. Inform. Visualization

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An entirely updated e-commerce platform referred to as Social Commerce was developed in response to the rise in social media use. Social commerce integrates interactions between buyers and sellers made possible by social media platforms and Web 2.0 technology. It is frequently seen as a subfield of e-commerce. Social commerce has been successfully introduced in developing countries. Many businesses around the world are small and medium enterprises (SMEs). For instance, SMEs in Indonesia can contribute up to 60.34% of the country's GDP and have a substantial labor pool. Using social commerce as an e-commerce platform can significantly improve the operational efficiency of small and medium-sized enterprises (SMEs). However, little empirical research has specifically examined how SMEs embrace social commerce. Given the high level of concern, further research is required. Therefore, the current study experimentally examined how local SMEs in rural Indonesia introduced social commerce. The study was modeled using the Unified Theory of Technology Acceptance and Use (UTAUT) 2 model and several previous studies. SmartPLS 4 software was used to model and evaluate data using partial least squares structural equation modeling (PLS-SEM). The findings of the 114 samples showed that relative advantage, social support, facilitation conditions, and the government's support of social commerce influenced behavioral intention to use social commerce. Behavioral intention to use social commerce influences the actual use of social commerce. The findings of this study can help local governments and policymakers develop social trade promotion regulations to help potential SMEs and entrepreneurs gain long-term business support.

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Understanding Consumer Adoption of Mobile Banking: Extending the UTAUT2 Model with Proactive Personality

Cited by 13 publications

References 161 publications

Analysis of the Application of the Unified Theory of Acceptance and Use of Technology 3 (UTAUT-3) Model on Intention and Use Behavior of Users of Mobile Banking Applications in the Jabodetabek Region

Analysis of the Application of the Unified Theory of Acceptance and Use of Technology 3 (UTAUT-3) Model on Intention and Use Behavior of Users of Mobile Banking Applications in the Jabodetabek Region

Student Adoption of Asynchronous Learning

The Extension of the UTAUT2 Model: A Case Study of Indonesian SMEs Acceptance of Social Commerce

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