2020
DOI: 10.1108/oir-11-2019-0350
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Understanding content sharing on the internet: test of a cognitive-affective-conative model

Abstract: PurposeWith the prevalence of user-generated content on the internet, this study aims to propose a cognitive-affective-conative model to examine how users create and share their content online. The moderating role of gender differences is also tested in the model.Design/methodology/approachThis study collects a representative sample of 873 internet users via a nation-wide survey in Taiwan.FindingsThe results show that hedonic value has a positive impact on internet satisfaction, and social value affects life s… Show more

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Cited by 34 publications
(25 citation statements)
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References 91 publications
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“…The research on this topic has mostly focused on building theoretical models to investigate consumer reviews and feedback in text or images, ignoring content marketing as video. Therefore, building theoretical models for this form of content marketing may be a potential trend in the future (Hsiao, 2020). More specifically, the trend of re-sharing the user experience with videos can be a valuable tool for digital marketing, but issues related to the credibility and trust of the users have to be considered (Coates et al, 2019).…”
Section: Discussionmentioning
confidence: 99%
“…The research on this topic has mostly focused on building theoretical models to investigate consumer reviews and feedback in text or images, ignoring content marketing as video. Therefore, building theoretical models for this form of content marketing may be a potential trend in the future (Hsiao, 2020). More specifically, the trend of re-sharing the user experience with videos can be a valuable tool for digital marketing, but issues related to the credibility and trust of the users have to be considered (Coates et al, 2019).…”
Section: Discussionmentioning
confidence: 99%
“…Conation is the expression of an individual’s intention, expressed as possible or actual behaviors, such as purchase intention ( Park et al, 2008 ). In view of its effectiveness in explaining attitudes and behaviors, the CAC theory has been widely used in research on internet users’ sharing behavior ( Hsiao, 2020 ) and consumer behavior ( Lim and Kim, 2020 ). In tourism research, some researchers have applied the CAC theory to examine tourists’ loyalty, and others have used this theory to explain tourists’ environmentally responsible behavior ( Ahn and Back, 2017 ; Liu et al, 2022 ).…”
Section: Theoretical Framework and Literature Reviewmentioning
confidence: 99%
“…In marketing research, value plays a significant role because the value has being perceived by the consumer in a subjective manner and also shows preference within a consumption experience (Overby and Lee, 2006; Hsiao et al , 2012; Zhang et al , 2018). Some studies on the cognitive perspective as a component part of the cognitive-affective-conative theoretical framework and the internet have also asserted that internet users’ thoughts about the values they could derive from using a certain online platform have the tendency to affect their preferences and satisfaction of using those online platforms (Oliver, 1999; Hsiao, 2020; Lim and Kim, 2020). Past studies have categorized consumption value into three major aspects, namely: the utilitarian value (UV), hedonic value (HV) and the social value (SV).…”
Section: Literature Review and Hypothesis Buildingmentioning
confidence: 99%