Understanding domain expert's perspectives and expectations in assistive technology

Saei, Siti Nur Syazana Mat; Mean, Foong Oi; Hasbullah, Halabi

doi:10.1109/itsim.2010.5561491

Cited by 4 publications

(1 citation statement)

References 10 publications

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“…Participation of a domain expert in the PD process is a common practice when designing and developing assistive technologies (see Allen et al, 2008;Choi, 2011;Sulaiman et al, 2010). Allen et al (2008) describe a continuum of expert participation in the design process.…”

Section: Introductionmentioning

confidence: 99%

Towards designing telepresence robot navigation for people with disabilities

Tsui

McCann

McHugh

et al. 2014

International Journal of Intelligent Computing and Cybernetics

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Purpose – The authors believe that people with cognitive and motor impairments may benefit from using of telepresence robots to engage in social activities. To date, these systems have not been designed for use by people with disabilities as the robot operators. The paper aims to discuss these issues. Design/methodology/approach – The authors conducted two formative evaluations using a participatory action design process. First, the authors conducted a focus group (n=5) to investigate how members of the target audience would want to direct a telepresence robot in a remote environment using speech. The authors then conducted a follow-on experiment in which participants (n=12) used a telepresence robot or directed a human in a scavenger hunt task. Findings – The authors collected a corpus of 312 utterances (first hand as opposed to speculative) relating to spatial navigation. Overall, the analysis of the corpus supported several speculations put forth during the focus group. Further, it showed few statistically significant differences between speech used in the human and robot agent conditions; thus, the authors believe that, for the task of directing a telepresence robot's movements in a remote environment, people will speak to the robot in a manner similar to speaking to another person. Practical implications – Based upon the two formative evaluations, the authors present four guidelines for designing speech-based interfaces for telepresence robots. Originality/value – Robot systems designed for general use do not typically consider people with disabilities. The work is a first step towards having our target population take the active role of the telepresence robot operator.

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