Understanding environmentally friendly airline travelers' internal environmental locus of control and its consequences

Hwang, Jinsoo; Choi, Jung Kyu

doi:10.1016/j.rtbm.2020.100612

Cited by 9 publications

(9 citation statements)

References 71 publications

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“…Consumers often have both internal and external dispositions when dealing with environmental issues [62]. As anticipated, the significant positive effects of IN-ELOC on proenvironmental behavioral intentions are supported by most previous studies [22,63,65,66]. The effects of EX-ELOC are a subject of debate [22].…”

Section: Eloc and Scimentioning

confidence: 54%

Promoting Sustainable Consumption: The Roles of Consumers’ Domain-Specific Environmental Knowledge and Personality Traits

Zeng,

Moore,

Rothenberg

2024

Sustainability

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Environmental sustainability, a pivotal facet of sustainable development, is explicitly emphasized and advocated. The textile and apparel (T&A) industry, which is resource-intensive, faces challenges in transitioning toward an ecologically friendly market. The shift toward sustainability is causing significant changes in consumer lifestyles and cultural practices, resulting in increased uncertainty in pro-environmental behaviors. This study adapts the environmentally responsible behavior (ERB) model to investigate how consumers’ subjective and objective domain-specific environmental knowledge (SUEK and OBEK) and personality traits—including personal environmental responsibility (PER), eco-centric and anthropocentric environmental beliefs (EEBs and AEBs), and internal and external environmental loci of control (IN-ELOC and EX-ELOC)—influence sustainable consumption intention (SCI) for T&A products. The data from 212 completed online survey questionnaires were analyzed using a two-stage partial least squares structural equation modeling (PLS-SEM) approach. The findings reveal that participants’ SUEK related to the T&A industry, and their PER and EEBs positively influence their SCI for T&A products. This research contributes to the literature on consumer SCI in the T&A industry and adds value to the existing ERB model, providing insights for brands, retailers, educators, policymakers, and stakeholders striving for a more sustainable industry.

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Section: Eloc and Scimentioning

confidence: 54%

Promoting Sustainable Consumption: The Roles of Consumers’ Domain-Specific Environmental Knowledge and Personality Traits

Zeng,

Moore,

Rothenberg

2024

Sustainability

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“…The result of the regression analysis reveals that environmental activists and recyclers positively affect the green image. Previous studies already identified the effect of INELOC on outcome variables, such as anticipated emotions and attitudes [61,62], so this paper presents different implications. Whereas previous research investigated the effect of INELOC on the overall image of edible insect restaurants [21], this paper focused on the concept of the green image as its outcome.…”

Section: Theoretical Implicationsmentioning

confidence: 89%

Are Customers Willing to Pay More for Eco-Friendly Edible Insect Restaurants? Focusing on the Internal Environmental Locus of Control

2022

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This study examines the effect of the internal environmental locus of control, which includes green consumers, environmental activists, environmental advocates, and recyclers, in regard to the green image of edible insect restaurants. This study additionally investigates how the green image of edible insect restaurants affects the willingness to pay more. Lastly, this study explores the differences of the internal environmental locus of control, which were based on the demographic characteristics. A total of 448 samples were used for the final statistical analysis. The results of the data analysis indicate that two dimensions of the internal environmental locus of control, which include recyclers and environmental activists, have a positive influence on the green image of edible insect restaurants, and they in turn positively affect the willingness to pay more. In terms of difference analysis, all four concepts of INELOC indicated statistical differences according to age. In addition, significant differences of the mean value of recyclers and environmental advocates were found in age. There were also significant differences in the education level for the groups of green consumers. There were significant differences in green consumers, environmental advocates, and environmental activists based on marital status. Lastly, there were significant differences of the mean values of environmental advocates in monthly income.

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“…In line with the extant literature (e.g., Sun et al, 2020;Sun et al, 2014;Sun & Ko, 2016), this study revealed that environmental CSR as a significant dimension of CSR in the airline industry (Han, Al-Ansi, et al, 2020) is positively associated with CEDs. This study is unique concerning the assessment of environmental CSR in the airline industry, as previous research has been scant in the context of heavy industries, such as the airline industry with a high level of carbon footprint and negative repercussions, such as air pollution, climate change, and global warming (Hwang & Choi, 2021;. According to Sun et al (2014), environmental activities performed by organizations usually will be ignored by customers in industries with low negative environmental impact, while highlighting the significance of such initiatives in industries with high negative environmental footprints.…”

Section: Discussionmentioning

confidence: 99%

“…In line with the extant literature (e.g., Sun et al, 2014Sun et al, , 2020Sun & Ko, 2016), this study revealed that environmental CSR as a significant dimension of CSR in the airline industry (Han, Al-Ansi, et al, 2020), is positively associated with CEDs. This study is unique concerning the assessment of environmental CSR in the airline industry, as previous research has been scant in the context of heavy industries, such as the airline industry with a high level of carbon footprint and negative repercussions, such as air pollution, climate change, and global warming (Hwang & Choi, 2021;Kim, Kim & Hwang, 2020).…”

Section: Discussionmentioning

confidence: 99%

“…These figures reflect the significant contribution of the air transport sector to the global gross domestic product, which has been %4.1 in a normal year (ATAG, 2020). Nevertheless, the practices and operations of the tourism industry in general (Xiong et al, 2022) and the airline industry in particular (Hwang & Choi, 2021; Kim, Lee & Roh, 2020, Lee & Park, 2019) have produced negative consequences, such as air pollution, climate change, global warming, noise pollution, greenhouse gas emissions, and environmental disruptions.…”

Section: Introductionmentioning

confidence: 99%

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Environmental CSR, Customer Equity Drivers, and Travelers’ Critical Outcomes: A Stimulus–Organism–Response Framework

Vatankhah

Sepehrmanesh

Zaeri

et al. 2023

Journal of Hospitality & Tourism Research

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While environmental corporate social responsibility (CSR) has gained increased attention in sustainable tourism research, little is known about its impacts on customers in the context of the airlines. This study investigates the impact of environmental CSR on two critical customer outcomes, namely, purchase intention (PI) and switching behavior (SB). In light of the stimulus–organism–response (S-O-R) framework, this study further examines the joint mediating impact of customer equity drivers (CEDs) in the previously mentioned relationships. With a sample of Iranian air travelers, the results of the structural equation model revealed that environmental CSR significantly affects CEDs. While CEDs predict PI, they failed to reduce SB. Hence, CEDs jointly mediate the impact of environmental CSR on PI only. The results of the current study reveal nuances in the service marketing research by extending the impact of environmental CSR on travelers’ PI and SB via CEDs. Theoretical and practical implications are provided.

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Understanding environmentally friendly airline travelers' internal environmental locus of control and its consequences

Cited by 9 publications

References 71 publications

Promoting Sustainable Consumption: The Roles of Consumers’ Domain-Specific Environmental Knowledge and Personality Traits

Promoting Sustainable Consumption: The Roles of Consumers’ Domain-Specific Environmental Knowledge and Personality Traits

Are Customers Willing to Pay More for Eco-Friendly Edible Insect Restaurants? Focusing on the Internal Environmental Locus of Control

Environmental CSR, Customer Equity Drivers, and Travelers’ Critical Outcomes: A Stimulus–Organism–Response Framework

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