2014
DOI: 10.1016/j.enpol.2014.03.009
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Understanding household switching behavior in the retail electricity market

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Cited by 83 publications
(46 citation statements)
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“…The proportion of switched customers has plateaued over time. This is consistent with prior literature that has found that large subsets of residential customers are subject to inertia in restructured markets (Giulietti et al 2005;Brennan 2007;Gamble et al 2009;Yang 2014;Hortaçsu et al 2017).…”
supporting
confidence: 92%
“…The proportion of switched customers has plateaued over time. This is consistent with prior literature that has found that large subsets of residential customers are subject to inertia in restructured markets (Giulietti et al 2005;Brennan 2007;Gamble et al 2009;Yang 2014;Hortaçsu et al 2017).…”
supporting
confidence: 92%
“…Ongena and Smith 2001;Ioannidou and Ongena 2010) or on consumers and non-banks (e.g. Giulietti et al 2005;Yang 2014).…”
Section: Introductionmentioning
confidence: 99%
“…Most of the households in the sample (76 per cent) share the same postal area code as the retailer in northern Sweden (Skellefteå), whereas the Swedish population is concentrated in the middle and south of Sweden. The location of the households in the sample is expected, because one important determinant of retailer choice typically found to be geographical location and closeness to the retailer (see Goett et al, 2000;Revelt & Train, 2000;Yang, 2014). However, the sample contains observations on households from all 21 postal areas in Sweden.…”
Section: Skellefteå Kraftmentioning
confidence: 99%
“…Understanding how households process information about prices in the choice of electricity contract can therefore contribute to the overall understanding of contract and tariff choice in a setting where future prices are unknown but quality is fixed. Similarly, while the literature on households' decision to switch between retailers have repeatedly shown how firm loyalty and concerns about quality of service of competing firms are some of the main sources of inertia, explaining why few households switch between retailers (e.g., Ek & Söderholm, 2008;Ericson, 2011;Schleich et al, 2019;Wilson & Price, 2010;Yang, 2014), these issues are of little importance in our context, because we focus on the choice between contracts within a particular retailer. For example, the quality of service is identical across contract types within a given retailer.…”
Section: Introductionmentioning
confidence: 99%