Understanding intra-group response biases in culturally diverse teams

Shrivastava, Archana; Pandey, Amrendra

doi:10.1016/j.ijintrel.2022.04.008

Cited by 3 publications

(2 citation statements)

References 43 publications

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“…Based on the theoretical results, we found that culturally diverse teams, both in-person or virtual, have a number of advantages including increased innovation (Jones et al, 2020) and creativity (Tang, 2019), enhanced decision-making (Stahl & Maznevski, 2021), building of high level of competence and cultural awareness among team members (Burkiewicz & Knap-Stefaniuk, 2022;Shepherd et al, 2019;Stahl & Maznevski, 2021), improved adaptability and flexibility, readiness to work in changing work environment (Burkiewicz & Knap-Stefaniuk, 2022), understanding of global market development and the implementation of best practices for global business (Kipnis et al, 2019). At the same time, the findings show that multinational teams may lead to communication challenges (Mwamba & Malik, 2022), mismatched expectations caused by information gaps (Burkiewicz & Knap-Stefaniuk, 2022;Shrivastava & Pandey, 2022), difficulties in team building, and lack of synergy among team members (Gabelica & Popov, 2020), emergence of conflicts, limited social interaction and insufficient mutual support, trust issues (Nawaz et al, 2022), and delays in decision-making (Stahl & Maznevski, 2021). Figure 1 summarizes the advantages and disadvantages of multinational teams.…”

Section: Monocultural Working Environment Multicultural Working Envir...mentioning

confidence: 99%

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Exploring Cultural Influences on Project Management Approaches in Global Business Development

2023

Futurity of Social Sciences

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The aim of the research is to investigate project management approaches which can be applied in culturally diverse teams effectively. The research objectives include the study of culture influences on project management in the organization, identification of project management approaches that are applied in the context of cultural diversity, to outline the most effective project management approaches when multinational projects are initiated, planned, organized, and monitored. Within the framework of our research, we studied a number of scientific sources that revealed the problems of project management approaches in culturally diverse teams and selected about 50 articles in internationally indexed journal that were published during the recent five years to answer the research questions. During the research we used mixed methodology that included qualitative and quantitative methods. The research was conducted in three stages between March and December, 2022 and included 27 experts from 14 different companies that are involved in multicultural projects. The results showed that there are 11 project management approaches in global business development that are applied in the context of cultural diversity and are oriented towards maximize cultural differences within the team. They include cultural awareness assessment, customized communication, cultural liaison, adaptive leadership styles, inclusive decision-making, cross-cultural training, team building, use of feedback, conflict resolution, recognizing cultural differences, implementation of diverse projects. Implementation of these approaches makes project management creative, inclusive and culturally sensitive. Project management in a culturally diverse team is introduced in three grades: elementary, middle, and advanced. The grades constitute competency framework for project managers that are to implement multicultural projects and organize team members who belong to different cultures effectively. The findings can be used for formation of effective culturally diverse teams and management of teams where the members differ in beliefs, behaviours, languages, practices, background, and experiences.

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Section: Monocultural Working Environment Multicultural Working Envir...mentioning

confidence: 99%

“…Facilitate effective information exchange (Burkiewicz & Knap-Stefaniuk, 2022;Shrivastava & Pandey, 2022); Mind language differences (Dale-Olsen & Finseraas, 2020; Lovrits, 2022);…”

Section: Requirementsmentioning

confidence: 99%

Exploring Cultural Influences on Project Management Approaches in Global Business Development

2023

Futurity of Social Sciences

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Affective responses, appraisal processes, and coping mechanisms in intercultural teams: Insights from the COVID-19 pandemic

Shrivastava

2024

International Journal of Intercultural Relations

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Revealing the sustainable consumption barriers based on the product-service system: social media analytics approach

Pourranjbar,

Shokouhyar,

Shahidzadeh

et al. 2024

IMDS

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PurposeGiven the growing emphasis on environmental consciousness and sustainability as core principles within most companies, product-service systems are recognized as strategic approaches to achieving sustainability objectives. Consequently, understanding consumer acceptance of these systems is of paramount importance. This study seeks to explore users' perspectives on the barriers that impede the adoption of product-service systems, intending to prioritize these obstacles.Design/methodology/approachThis study utilizes a social media-based approach, specifically analyzing tweets related to Zipcar, an American car rental company that exemplifies a usage-oriented product-service system. The analysis identifies the factors influencing the acceptance of this system. The study utilizes topic modeling and sentiment analysis techniques to analyze the tweets. The opportunity value of each topic is determined, aiding in the identification of topics that require improvement. Furthermore, the interrelation between topics is explored, followed by correlation analysis to assess their significance.FindingsEight topics strongly related to the keywords are identified. Among them, “responsiveness”, “responsibility”, and “trust” hold the highest opportunity values. The findings emphasize the importance of service providers proactively addressing the obstacles that impede consumers' willingness to adopt product-service systems. Prioritization should be given to topics with higher opportunity values.Originality/valueThis research uncovers the primary obstacles to adopting the product-service system by directly considering consumer opinions and providing a prioritized list of these obstacles.

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Understanding intra-group response biases in culturally diverse teams

Cited by 3 publications

References 43 publications

Exploring Cultural Influences on Project Management Approaches in Global Business Development

Exploring Cultural Influences on Project Management Approaches in Global Business Development

Affective responses, appraisal processes, and coping mechanisms in intercultural teams: Insights from the COVID-19 pandemic

Revealing the sustainable consumption barriers based on the product-service system: social media analytics approach

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