Understanding Lateral Violence in Nursing

Sheridan-Leos, Norma

doi:10.1188/08.cjon.399-403

Cited by 47 publications

(47 citation statements)

References 12 publications

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“…Workplace incivility includes behaviors such as persistent rudeness, yelling, interrupting, undermining, ignoring someone, spreading rumors, and even violence (Sheridan-Leos, 2008). Incivility, also referred to as bullying (Bartlett & Bartlett, 2011;Simons, Stark, & DeMarco, 2011), lateral or horizontal violence (Sheridan-Leos, 2008;Vessey, Demarco, & DiFazio, 2010), and disruptive behavior (The Joint Commission, 2008), is difficult to define; however, perhaps the most comprehensive definition comes from Clark (2009), who defined incivility as "Rude or disruptive behaviors which often result in psychological or physiological distress for the people involved and if left unaddressed, may progress into threatening situations " (p. 194).…”

mentioning

confidence: 99%

Categorizing the Magnitude and Frequency of Exposure to Uncivil Behaviors: A New Approach for More Meaningful Interventions

Evans

2017

J of Nursing Scholarship

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Purpose: To examine turnover intentions, as well as the prevalence and frequency of uncivil behaviors, from the perspective of registered nurses, respiratory therapists, and imaging professionals, using a new method to categorize exposure magnitude. Design and Methods: Data were collected using the 22-item Negative Acts Questionnaire-Revised (NAQ-R). Additional items, informed by Price and Mueller's causal model of turnover, were included, as were select demographic variables. The final sample included 170 healthcare professionals. Descriptive statistics were used to describe the sample, a chi-square test was constructed to test for significant differences in exposure to uncivil behavior based on demographics, and Cochran-Mantel-Haenszel statistics were used to test associations between variables and calculation of raw sum scores to implement a new method of analysis for the NAQ-R, allowing for categorization of exposure magnitude. Findings: Exposure to uncivil behavior was reported more often among nursing staff than other healthcare professionals. Lack of exposure to uncivil behavior was a significant predictor of intention to stay. Perceptual differences were found between nurses prepared at the baccalaureate and associate degree levels. Lastly, no significant correlations between exposure to uncivil behavior and selected demographic variables were found, suggesting that exposure is not dependent upon age, race, unit type, or educational level. Conclusions: Findings support prior research associating negative organizational climate with higher turnover intentions. Uncivil behavior was reported across the organization, most predominantly among units staffed with nurses. Finally, use of newly defined cutoff points for the NAQ-R provide organizations with the ability to use both subjective and objective data to identify targets of uncivil behaviors to construct meaningful interventions. Clinical Relevance: There is a need to develop more meaningful interventions to support targets of uncivil behaviors. Use of the NAQ-R, coupled with the proposed cutoff scores, allows for the identification of targets, the magnitude of exposure, and the construction of meaningful primary, secondary, and tertiary intervention programs that may improve turnover and quality of care.

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confidence: 99%

Categorizing the Magnitude and Frequency of Exposure to Uncivil Behaviors: A New Approach for More Meaningful Interventions

Evans

2017

J of Nursing Scholarship

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“…(27) Kao posljedica ovakvog nezadovoljstva i problema neki su se odlučili ili za promejnu radnog mjesta ili za napuštanje ove profesije. (28,29) …”

Section: Povezanost Medicinske Sestre I Pacijentaunclassified

Problems of graduate nurses in everyday practice / Problemi diplomiranih medicinskih sestara u svakodnevnoj praksi

Jović

Knežević

Egeljić-Mihailović

2015

SZNJ

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Ovo je dovelo da nezvanična himna sestara bude ču-vena pjesma "I can't get no satisfaction" benda Rollingstones.Medicinske sestre predstavljaju temelj zdravstvenih ustanova, te je njihova svakodn.evna aktivnost veoma složena i zahtjevna što često na pravi pogled može i da zavara.U svakodnevnom radu pored stručnog znanja i vještina koje primjenjuju, bitan segment njihovog rada je i komunikacija. Komunkacija sa pacijentima i njihovom porodicom sa jedne strane, sa druge strane komunikacija sa ljekarima i drugim zdravstvenim radnicima i zaposlenima u zdravstvu. Komunikacija se odvija na relaciji sa osobljem istog, višeg ili nižeg nivoa obrazovanja, pa su često u situaciji da razgovor moraju prilagoditi sagovorniku na adekvatan način što nekad iziskuje dodatno vrijeme i napor. A da bi to mogle da sprovode, naravno moraju imati adekvatno znanje, obrazovanje i kulturološke vještine. Takođe su bitna spona u komunikaciji između pacijenta i doktora.Da bi medicinske sestre efi kasno obavljale svakodnevne zadatke, veoma je bitno da se očuva zadovoljstvo bavljenja sestrinstvom, kao profesijom što često bude stavljeno na zadnje mjesto ili potpuno zaboravljeno.Od 2008. godine i u Republici Srpskoj se promovišu diplomirane medicinske sestre koje još uvijek nisu involvirane u zdravstveni sistem. Položaj diplomiranih medicinskih sestara u sistemu zdravstva Republike Srpske odraz je stanja u zdravstvu, koje diplomirane medicinske sestre subjektivno doživljavaju frustrirajućim, bilo zbog odnosa sa drugim kolegama ili zbog vrednovanja sestrinstva u sistemu i društvu.Ukoliko ovo zanimanje ne bude dovoljno atraktivno, postavlja se pitanje kako zainteresovati mlade ljude da upisuju studij zdravstvene njege i kako će funkcionisati sistem koji će u skoroj budućnosti biti konfrontiran sa velikim defi citom diplomiranih medicinskih sestara. Do- Problemi diplomiranih medicinskih sestara u svakodnevnoj praksiDuška Jović 1 , Darija Knežević 1 , Nataša Egeljić-Mihailović 2 SAŽETAKZnačaj diplomirane medicinske sestre u Republici Srpskoj još uvijek nije dovoljno prepoznat i može se reći da je uloga medicinske sestre u regionu i kod nas, potcijenjena. U zdravstvenom sistemu Republike Srpske još ne postoji sistematizacija kojom bi se defi nisale uloge medicinskih sestara sa različitim nivoima obrazovanja. To dovodi do animoziteta između diplomiranih sestara i drugih članova tima zdravstvene njege, a najveću štetu trpe pacijenti. Cilj ove studije je sagledavanje objektivnih, svakodnevnih radnih problema diplomiranih medicinskih sestara u Republici Srpskoj i njihovo poređenje sa sličnim ili istim problemima sa kojima se susreću diplomirane medicinske sestre pri radu u drugim zemljama. Upotrijebljena je metodu pregleda literature u međunarodnim bazama podataka u periodu od 21.12.2014 do 31.12.2014. Glavni problema sa kojima se diplomirane medicinske sestre susreću u svakodnevnom radu su: povezanost medicinske sestre i pacijenta, odnos broja medicinskih sestara na broj pacijenata, komunikacija između medicinske sestre i ljekara, međusobni odnos između...

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“…Workplace violence can become part of nursing unit culture. This results in nurses who are afraid to ask for assistance from their coworkers, which increases the possibility for nursing error [11] . Longo (2010) stated that nursing managers can play a vital role in changing a negative workplace environment on their unit by examining problems with disruptive behaviors.…”

Section: Negative Effects Of Workplace Violencementioning

confidence: 99%

Workplace violence among nurses, why are we still discussing this? Literature review

Mitchell

Ahmed

Szabo

2014

JNEP

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Workplace violence is not new to nursing, or has it changed from generation to generation. We are still seeing intolerable situations in nursing and in most cases; we have not made changes to our organizations to eliminate our tolerance to workplace violence. It used to be called "nurses who eat their young" now we call it "horizontal workplace violence" or just "bullying". Why is this serious condition still occurring and decreasing our moral on units and even reducing our workforces?

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Understanding Lateral Violence in Nursing

Cited by 47 publications

References 12 publications

Categorizing the Magnitude and Frequency of Exposure to Uncivil Behaviors: A New Approach for More Meaningful Interventions

Categorizing the Magnitude and Frequency of Exposure to Uncivil Behaviors: A New Approach for More Meaningful Interventions

Problems of graduate nurses in everyday practice / Problemi diplomiranih medicinskih sestara u svakodnevnoj praksi

Workplace violence among nurses, why are we still discussing this? Literature review

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