2002
DOI: 10.2307/4132311
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Understanding Network Effects in Software Markets: Evidence from Web Server Pricing

Abstract: We wish to thank Rob Fichman, Jeff Ringuest, Ron Weber, attendees of the Boston College Work in Progress seminar and three anonymous reviewers for their many helpful comments on earlier drafts of this paper

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Cited by 228 publications
(159 citation statements)
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“…Empirical studies are being developed. An example of such studies analyses web browsers and complementary software (Gallaugher and Wang, 2002). However, the formal analysis of dynamic markets with several complementary products remains limited, even though its prescriptions would obviously be of interest to practitioners.…”
Section: Multi-product Markets and Two-sided Marketsmentioning
confidence: 99%
“…Empirical studies are being developed. An example of such studies analyses web browsers and complementary software (Gallaugher and Wang, 2002). However, the formal analysis of dynamic markets with several complementary products remains limited, even though its prescriptions would obviously be of interest to practitioners.…”
Section: Multi-product Markets and Two-sided Marketsmentioning
confidence: 99%
“…Specifically, when customers have different preferences for a platform's particular characteristic, platform owners can simultaneously launch different versions of the platform that better fit the needs of different types of users [97]. Platform owners can explore new markets by launching trial versions for potential adopters [98] and basic versions for beginners and exploit their existing resources and capabilities with premium versions for experts [99].…”
Section: Differentiationmentioning
confidence: 99%
“…A somewhat idealistic view of this phenomenon is known as Metcalfe's law "the value of a network is the number of users squared" [15]. Empirical evidence suggests that the value of network externalities can be in par with product features when a product's economic value is evaluated [11,16,12]. In other words, compatibility with other pieces of software can be as important as the features and quality of the software.…”
Section: Values Of Utility-seeking Customersmentioning
confidence: 99%