The Jossey&;#x02010;Bass Handbook of Nonprofit Leadership and Management 2016
DOI: 10.1002/9781119176558.ch10
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Understanding Nonprofit Effectiveness

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Cited by 9 publications
(18 citation statements)
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References 29 publications
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“…However, key themes emerged when speaking about efficiency, including using resources wisely, meeting the mission, being business-like, and being accountable. While using resources wisely and being business-like best reflect efficiency (Brooks, 2006), being accountable and meeting the mission best reflect effectiveness (Mitchell, 2013;Renz & Herman, 2016). More recent scholarship posits that effectiveness can be understood as meeting the expectations of important stakeholders rather than some inherent ability or characteristic of the organization.…”
Section: Discussionmentioning
confidence: 99%
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“…However, key themes emerged when speaking about efficiency, including using resources wisely, meeting the mission, being business-like, and being accountable. While using resources wisely and being business-like best reflect efficiency (Brooks, 2006), being accountable and meeting the mission best reflect effectiveness (Mitchell, 2013;Renz & Herman, 2016). More recent scholarship posits that effectiveness can be understood as meeting the expectations of important stakeholders rather than some inherent ability or characteristic of the organization.…”
Section: Discussionmentioning
confidence: 99%
“…More recent scholarship posits that effectiveness can be understood as meeting the expectations of important stakeholders rather than some inherent ability or characteristic of the organization. This model of effectiveness attempts to identify the criteria stakeholders use to judge the effectiveness of a nonprofit, rather than specifying how nonprofits might define their effectiveness (Renz & Herman, 2016). Compared to efficiency, effectiveness takes a much broader perspective on nonprofit performance by looking beyond internal financial performance to other internal and external factors that demonstrate the nonprofit's impact.…”
Section: Discussionmentioning
confidence: 99%
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“…Consequently, the skills of the board members have a significant influence on organizational governance [ 74 ]. In this context, Renz [ 75 ] noted that NPO success depends on well-managed boards.…”
Section: Literature Reviewmentioning
confidence: 99%
“…It does mean recognizing the limitations of those methods, being aware that those methods may reify conventional justice constructions, being cautious about general assessment criteria (e.g., “satisfaction”), and utilizing additional methods of assessment (e.g., interviews, journaling) that are more sensitive to language and communication processes. It also means being cautious about adopting “best practices” from other organizations operating in different contexts and working with different stakeholders (Renz & Herman, ). Such adoption may lead organizational members to tell stories to stakeholders that fail to resonate.…”
Section: Assessing Restorative Justicementioning
confidence: 99%