Understanding Older Adults' Participation in Design Workshops

Pradhan, Alisha; Jelen, Ben; Siek, Katie A.; Chan, Joel; Lazar, Amanda

doi:10.1145/3313831.3376299

Cited by 38 publications

(15 citation statements)

References 86 publications

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“…The results of previous studies are often discordant and may depend on the users' ICT literacy level as well as on the way participants were interviewed or prompted in focus-group discussions, where ideas may converge towards stereotyped considerations for "other older adult end-users", rather than for themselves [8]. In the next sections we present our methodology, and we discuss how our results relate to previous studies.…”

Section: Previous Tests Of Smart Speakers With Older Adultsmentioning

confidence: 73%

Seniors’ Perception of Smart Speakers: Challenges and Opportunities Elicited in the Silver&Home Living Lab

Angelini

Caon

Michielan³

et al. 2021

Lecture Notes in Networks and Systems

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As the European population is getting older, there is an increasing need in maintaining older adults living independently at home. Vocal assistants may offer various services that can be beneficial for senior citizens. In the context of the Silver&Home living lab, we tested the Google Home Smart speaker connected to smart lighting installation with 7 people to understand the strengths, weaknesses and possible usage for improving the quality of life of older adults. The test and the questions asked to participants were framed according to the Unified Theory on Acceptance and Use of Technology (UTAUT2). Participants generally appreciated the interaction with the smart speaker, although they also identified some barriers, such as the "OK Google" wakeword or the assistant speaking too fast for some answers. Finally, they considered it particularly adapted to people living alone.

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Section: Previous Tests Of Smart Speakers With Older Adultsmentioning

confidence: 73%

Seniors’ Perception of Smart Speakers: Challenges and Opportunities Elicited in the Silver&Home Living Lab

Angelini

Caon

Michielan³

et al. 2021

Lecture Notes in Networks and Systems

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“…Early participatory design in Scandinavia supported workers' self-determination of local working conditions and policy [36,84]. The approach has now been used in many fields of HCI research (e.g., software development [43], educational technology [63,67], internet of things [91] and health [35]).…”

Section: Participatory Design In Hci and Machine Learningmentioning

confidence: 99%

Contestability For Content Moderation

Vaccaro

Xiao

Hamilton

et al. 2021

Proc. ACM Hum.-Comput. Interact.

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Content moderation systems for social media have had numerous issues of bias, in terms of race, gender, and ability among many others. One proposal for addressing such issues in automated decision making is by designing for contestability, whereby users can shape and influence how decisions are made. In this study, we conduct a series of participatory design workshops with participants from communities that have experienced problems with social media content moderation in the past. Together with participants, we explore the idea of designing for contestability in content moderation and find that users' designs suggest three fruitful, practical avenues: adding representation, improving communication, and designing with compassion. We conclude with design recommendations drawn from participants' proposals, and reflect on the challenges that remain.CCS Concepts: • Human-centered computing → Human computer interaction (HCI); Social media.

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“…repeated strategies of engagement are instituted in all stages of the development process (C), then the mechanism of trust building (M), can lead to active and effective participation of older adults in the co-design process (O)" A major contextual influence on which older adults are engaged, when, and how, seems to be the perception of the researchers and AT developers concerning the capacity of the older adults to meaningfully participate in all aspects of the design process. Many AT projects underestimate the capacity of older adults to contribute to the design process; yet, it has been demonstrated that older adults are fully capable of doing so (Davidson & Jensen, 2013;Pradhan et al, 2020). Indeed, if older adults are actively engaged in participatory co-design projects, then it is more likely to ensure the usability, acceptability, and appropriateness of AT (LaMonica et al, 2021).…”

Section: The Ethico-political Dimensionmentioning

confidence: 99%

Supporting Healthy Aging through the Scale-Up, Spread, and Sustainability of Assistive Technology Implementation: A Rapid Realist Review of Participatory Co-Design for Assistive Technology with Older Adults

Carroll

Kobayashi

Cervantes

et al. 2021

Gerontology and Geriatric Medicine

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Objective: To identify the key mechanisms, contexts, and outcomes that drive the successful participatory co-design of assistive technologies. Method: A rapid realist review was conducted using a systematic search strategy. After screening, a final set of 28 articles were included. Articles were analyzed for evidence relevant to our initial program theory (IPT), and context-mechanism-outcome configurations were developed, resulting in a revised program theory. Results: All 28 articles included were highly relevant to the IPT, and had sufficient detail regarding the process of participatory co-design. The findings of this review highlight several key context-mechanism-outcome configurations as potential patterns in the data under the two dimensions of the evolving program theory: knowledge integration and the ethico-political dimension. Discussion: This review revealed the key mechanisms of mutual awareness, mutual learning, trust, and reciprocity that need to be taken into account in AT development and assessment. We concluded that participatory co-design requires a restructuring of power relations between end-users and those traditionally in control of technology design. These findings inform the development and assessment of AT for older adults and help guide policy/decision-makers to move forward with the now urgent agenda for scale-up and spread, initiated by the burning platform of the COVID-19 pandemic.

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Understanding Older Adults' Participation in Design Workshops

Cited by 38 publications

References 86 publications

Seniors’ Perception of Smart Speakers: Challenges and Opportunities Elicited in the Silver&Home Living Lab

Seniors’ Perception of Smart Speakers: Challenges and Opportunities Elicited in the Silver&Home Living Lab

Contestability For Content Moderation

Supporting Healthy Aging through the Scale-Up, Spread, and Sustainability of Assistive Technology Implementation: A Rapid Realist Review of Participatory Co-Design for Assistive Technology with Older Adults

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