Understanding Social Media Monitoring and Online Rumors

Kim, Jong-Hyun; Sabherwal, Rajiv; Bock, Gee-Woo; Kim, Han-Min

doi:10.1080/08874417.2020.1762260

Cited by 7 publications

(3 citation statements)

References 34 publications

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“…Kottler and Keller state that social media is used by someone to share text, images, sound, video, and information with other parties (Kottler & Keller, 2016). Meanwhile, the de nition of social media is media that someone uses for social interaction or social online by displaying content, news, photos, and so on to other parties (Kim et al, 2021; Polanco-Levicán & Salvo-Garrido, 2022; Taprial & Kanwar, 2012). Another understanding from Thaib is that social media is a process of connection between people to create, share, exchange, and modify ideas in a network (Thaib, 2021).…”

Section: Social Mediamentioning

confidence: 99%

Polarization of Religious Issues in Indonesia’s Social Media Society and Its Impact on Social Conflict

Faizin,

Fitri,

et al. 2024

Preprint

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In this new media era, people use social media to share information and discuss political, social, and religious issues that have pros and cons groups. In Twitter’s hashtags and tweets, religious issues frequently trigger a hot conversation that leads to netizen disputes and street movements in society. This study is intended to reveal the religious issues that often trigger polarization among Twitter users and how they influence horizontal conflict in society. This research applies mixed-method with social media analytics to conceal religious issues in Indonesia's social media society. The data collection was done by crawling data from the Indonesian Twitter users’ tweets regarding religious issues hashtags, which is a reference for further analysis. The research findings show that the top ten religious issues widely discussed based on 23,433 Twitter users’ tweets are the hashtags (#) salafi, wahabi, intoleransi (intolerance), komunisme (communism), taliban, anti-Pancasila, politisasi agama (politicization of religion), politik identitas (identity politics), radikalisme (radicalism), and pro khilafah. In many social conversation networks, the issues are related to each other and other issues of political figures, the three presidential candidates, the general election, and the Republic of Indonesia presidential election in 2024. And concerning these issues, Twitter users believe that the issues, good or bad, do not influence them. However, they believe that religious issues impact horizontal conflicts in society. Finally, it is hoped that further studies will elaborate on religious issues on other social media to capture the big picture of how netizens perceive religious issues.

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Section: Social Mediamentioning

confidence: 99%

Polarization of Religious Issues in Indonesia’s Social Media Society and Its Impact on Social Conflict

Faizin,

Fitri,

et al. 2024

Preprint

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“…Kumar et al (2023) developed a hybrid framework based on machine learning algorithms to detect spam on this platform. Kim et al (2020) conducted empirical research by spreading rumors on social media and observing the reactions of firm employees.…”

Section: Literature Reviewmentioning

confidence: 99%

Information security risks and sharing behavior on OSN: the impact of data collection awareness

Pham,

Phan,

Trinh

et al. 2023

JICES

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Purpose This study aims to ascertain the impact of data collecting awareness on perceived information security concerns and information-sharing behavior on social networking sites. Design/methodology/approach Based on communication privacy management theory, the study forecasted the relationship between information-sharing behavior and awareness of data collecting purposes, data collection tactics and perceived security risk using structural equation modeling analysis and one-way ANOVA. The sample size of 521 young social media users in Vietnam, ages 18 to 34, was made up of 26.7% men and 73.3% women. When constructing the questionnaire survey method with lone source respondents, the individual’s unique awareness and experiences with using online social networks (OSNs) were taken into account. Findings The results of the investigation demonstrate a significant relationship between information-sharing and awareness of data collecting, perceptions of information security threats and behavior. Social media users have used OSN privacy settings and paid attention to the sharing restriction because they are concerned about data harvesting. Research limitations/implications This study was conducted among young Vietnamese social media users, reflecting specific characteristics prevalent in the Vietnamese environment, and hence may be invalid in other nations’ circumstances. Practical implications Social media platform providers should improve user connectivity by implementing transparent privacy policies that allow users to choose how their data are used; have clear privacy statements and specific policies governing the use of social media users’ data that respect users’ consent to use their data; and thoroughly communicate how they collect and use user data while promptly detecting any potential vulnerabilities within their systems. Originality/value The authors ascertain that the material presented in this manuscript will not infringe upon any statutory copyright and that the manuscript will not be submitted elsewhere while under Journal of Information, Communication and Ethics in Society review.

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“…However, most previous studies have only considered information distortion in the initial WOM transmission, i.e., the dyadic interaction between the original sender and the first receiver. The widespread use of social network services and other online media channels has dramatically increased the strategic importance of WOM (Kim et al, 2021 ). Moreover, multiple-dyad WOM, where countless senders and receivers have interactions, has become more common in new media channels (Chen & Yuan, 2020 ; Mendoza et al, 2010 ; Stoica, 2020 ; Wang et al, 2018 ).…”

Section: Introductionmentioning

confidence: 99%

Information distortion in word-of-mouth retransmission: the effects of retransmitter intention and source expertise

Jun

Park

et al. 2023

Asian Bus Manage

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Recently, word of mouth (WOM) has gained increasing strategic importance. The rising prevalence of communication via social media has made information retransmission through WOM a new norm. However, although several WOM studies have revealed that information becomes distorted as it is disseminated and that WOM retransmission tends to distort information, the phenomenon of information distortion in the WOM retransmission context remains relatively underexplored. This study examined the role of two key factors (retransmitter intention and source expertise) in WOM retransmission and how they influence the distortion of WOM information in terms of information sources and content. Two carefully designed experiments revealed that a retransmitter’s persuasive (vs. informative) intention increases (1) information distortion, including exaggeration of its content, and (2) information source distortion when the source has relatively less expertise. These findings expand the scholarly understanding of WOM communication and offer managerial insights into viral marketing strategies.

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Understanding Social Media Monitoring and Online Rumors

Cited by 7 publications

References 34 publications

Polarization of Religious Issues in Indonesia’s Social Media Society and Its Impact on Social Conflict

Polarization of Religious Issues in Indonesia’s Social Media Society and Its Impact on Social Conflict

Information security risks and sharing behavior on OSN: the impact of data collection awareness

Information distortion in word-of-mouth retransmission: the effects of retransmitter intention and source expertise

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