Understanding the 4PL approach within an agricultural supply chain using matrix model and cross-case analysis

Mehmann, Jens; Teuteberg, Frank

doi:10.1080/13675567.2015.1107533

Cited by 12 publications

(5 citation statements)

References 17 publications

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“…The maturity model represents the evolutionary path of the implementation process of an action, and has been adopted to evaluate the evolution of the logistics 4.0 concept implementation in transport [24]. It was also used to define criteria and maturity levels to evaluate the crowd logistic business model based on the assessment of 30 delivery companies, such as, among others, Bringbee, Uber, Lyft, Algel, MyWays, Hailo, GetTaxi, myLorry Food Express, checkrobin, mytaxi delivery, mytaxi, blackbay, and MOBMover [25], and to evaluate the level of customer maturity in the use of the click and collect business model [26].…”

Section: Maturity Modelmentioning

confidence: 99%

“…Accomplishing the strategic map (Figure 3), defined by the cause-and-effect relationship between the perspectives to meet the objectives and achieve the goals established [13], the performance indicators were defined, associated with each perspective and with the fulfillment of the objectives aligned to the sustainable last mile parcel delivery service, based on the literature review. In this sense, the indicators defined to meet the learning and growth perspective have the characteristics of measuring the ability, adaptation, and implementation of innovative systems in order to bring competitive advantage to the company [25,27] and improve the level of employees' knowledge.…”

Section: Company Strategy Map For Parcel Delivery Servicementioning

confidence: 99%

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Methodology for Prioritizing Best Practices Applied to the Sustainable Last Mile—The Case of a Brazilian Parcel Delivery Service Company

et al. 2022

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The ever-increasing impacts of the last mile delivery sector on the environment and the quality of life of the urban population, such as increased congestion, demand best practices to be incorporated by companies to reduce impacts such as emission of air pollutants and Greenhouse Gases (GHG) and depletion of natural resources, among others. However, a myriad of strategies has been developed for this purpose but there is a lack of methodologies that allow the choice of the best ones for a specific case. Therefore, this study looks for those best practices to be employed through an innovative methodology that consists of SWOT analysis (Strengths, Weaknesses, Opportunities, and Threats), a map of strategies of the delivery service, and using the Sustainability Balanced Scorecard (SBSC) and the Analytic Hierarchy Process (AHP), with the differential of considering the peculiarities of each company. The results applied in a Brazilian last mile delivery service company show that best practices such as route optimization, implementation of new infrastructure and business models for urban deliveries, and use of information systems for fleet tracking and monitoring contribute significantly to improving performance indicators and achieving the sector’s goal to become more sustainable, and especially meeting the Sustainable Development Goals (SDGs) 8, 9, 11, and 17.

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Section: Maturity Modelmentioning

confidence: 99%

Section: Company Strategy Map For Parcel Delivery Servicementioning

confidence: 99%

Methodology for Prioritizing Best Practices Applied to the Sustainable Last Mile—The Case of a Brazilian Parcel Delivery Service Company

et al. 2022

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“…According to Rai et al (2018), not many studies have focused on crowd logistics, and some research questions remain unaddressed (Mehmann et al, 2015). Therefore, this paper seeks to discuss behavioral aspects that influence the acceptance or adoption of crowd logistics in the current digitalization era.…”

Section: Introductionmentioning

confidence: 99%

A Human Capital Perspective on Behavioral Factors Affecting Customers’ Acceptance of Crowd Logistics: A Systematic Literature Review

Muzanenhamo,

Mkansi

2023

IJIAS

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This paper provides a systematic review of the customer’s behavioral deliberations that govern their choice to participate in a crowd-logistics market. Little attention has been given to the crowd logistics platforms and small businesses. This paper presents the analysis of customers' crowd logistics adoption from a behavioral perspective. The study applied a systematic literature review method and examined previous literature on crowd logistics from Science Direct and Taylor and Francis. Systematic literature review involve the principles of transparency, rigor, and replicability, which bring significant benefits over traditional literature reviews through greater objectivity. The findings suggest that customers’ ability to use technology, safety considerations, desire to make social connections, trust, and convenience are the factors that influence people’s decisions to participate in the crowd-logistics market. The findings of this study are valuable for empirical research in a particular setting and strengthen the body of knowledge on the adoption or acceptance of the crowd-logistics concept.

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“…This offers new opportunities for 4PLPs to benefit from better technological abilities for integration arise as IT advancements have been always identified to be an important driver in upcoming outsourcing developments [15,23] and an important success factor for 4PLPs [24]. Whereas the 4PL concept has been widely discussed in extant literature [7] and case studies from successful implementations are known (e.g., [8,15,[25][26][27][28][29][30][31][32][33][34][35][36]), information on future configurations of the 4PL concept are rarely available and mainly focus on potential drivers for future development. This situation thrives to identify services future 4PLPs will offer along with benefits for their clients.…”

Section: Introductionmentioning

confidence: 99%

Current Advancements of and Future Developments for Fourth Party Logistics in a Digital Future

et al. 2019

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This paper aims to analyze the potential future of the 4PL concept based on expert opinions withspecial regard to the influence of digitalization coming with a disruptive trans-formation of supply chains.Service arrangements, provider capabilities and benefits resulting from a 4PL partnership are compared incurrent and future configurations. The research follows an explorative mixed methods approach with semistructuredinterviews followed by an expert panel. This builds a basis for an online survey questionnaire toinquire on important future aspects for the 4PL concept by a sample of respondents from multinationalcompanies. Our results show a clear trend away from simply organizing transportation and logisticsactivities towards the provision of an IT platform as well as further value-added service activities such asplanning, analytics and monitoring. Along with this, IT capabilities appear to be an important differentiatorfor 4PL providers in the future. Moreover, relationships between 4PL providers and their clients becomecloser and more strategic, which leads to a customer valuing not only direct cost reductions but ratherimprovements resulting from optimized operations through superior analysis and planning functions.

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Understanding the 4PL approach within an agricultural supply chain using matrix model and cross-case analysis

Cited by 12 publications

References 17 publications

Methodology for Prioritizing Best Practices Applied to the Sustainable Last Mile—The Case of a Brazilian Parcel Delivery Service Company

Methodology for Prioritizing Best Practices Applied to the Sustainable Last Mile—The Case of a Brazilian Parcel Delivery Service Company

A Human Capital Perspective on Behavioral Factors Affecting Customers’ Acceptance of Crowd Logistics: A Systematic Literature Review

Current Advancements of and Future Developments for Fourth Party Logistics in a Digital Future

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