2011
DOI: 10.1177/1049732311404248
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Understanding the Barriers to Use of Free, Proactive Telephone Counseling for Tobacco Dependence

Abstract: We sought to gain an empirical and practical understanding of the barriers experienced by Arkansas Mississippi Delta residents to using the free telephone counseling (quitline) for tobacco dependence. Barriers included lack of knowledge about the quitline, lack of trust in the providers, as well as multiple root causes to seeking and achieving abstinence from tobacco including issues related to the poor socio-economic context and concerns about negative health effects of quitting. A strong belief in the role o… Show more

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Cited by 28 publications
(28 citation statements)
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“…Callers may be hesitant to participate in counseling because of a lack of trust in the counselors or a lack of knowledge that counseling may increase their ability to quit smoking [20]. Callers may also be more interested in trying to quit on their own as most smokers quit without the use of counseling or medication [21].…”
Section: Discussionmentioning
confidence: 99%
“…Callers may be hesitant to participate in counseling because of a lack of trust in the counselors or a lack of knowledge that counseling may increase their ability to quit smoking [20]. Callers may also be more interested in trying to quit on their own as most smokers quit without the use of counseling or medication [21].…”
Section: Discussionmentioning
confidence: 99%
“…quitting actually caused poor health has been reported previously in qualitative studies. 63 In terms of increased physical activity, several African-American participants spoke of intense fears about breathlessness and bringing on an asthma attack or the like. Collectively, the African-American focus group participants had an underlying belief that smoking cessation and increased physical activity were health goals that were not attainable.…”
Section: Discussionmentioning
confidence: 99%
“…1821 Other barriers to quitline use include the need of multiple sessions of telephone counseling, which in turn requires regular and private access to a telephone, as well as other resources that are not available to all smokers. 22 Addressing this lack of knowledge and credibility could significantly boost the proportion of smokers who are able to successfully quit when regularly referred by the health care community. One way to increase the reach of these services is to harness the health care system to identify and refer smokers to quitlines proactively.…”
Section: Introductionmentioning
confidence: 99%