Understanding the factors influencing healthcare providers’ burnout during the outbreak of COVID-19 in Jordanian hospitals

Algunmeeyn, Abdullah; El‐Dahiyat, Faris; Altakhineh, Mohammad Mitib; Azab, Mohammad; Babar, Zaheer Ud Din

doi:10.1186/s40545-020-00262-y

Cited by 91 publications

(85 citation statements)

References 26 publications

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“…Moreover, fear of infection, shortage of healthcare personnel, and adequacy of PPE were reported by physicians in our qualitative interviews to be major factors that a icted their physical and psychological wellbeing; thus, impacting their job satisfaction as well. This is also consistent with the ndings of a recent qualitative study that was conducted in Jordan among a sample of physicians, nurses, and pharmacists during the COVID-19 pandemic [49].…”

Section: Discussionsupporting

confidence: 90%

Occupational Burnout and Job Satisfaction Among Physicians in Times of COVID-19 Crisis: A Convergent Parallel Mixed-Method Study

Alrawashdeh

Al-Tammemi

Alzawahreh

et al. 2020

Preprint

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Background Healthcare professionals including physicians were subjected to an increased workload during the COVID-19 crisis, leaving them exposed to significant physical and psychological distress. Therefore, our present study aimed to (i) assess the prevalence of burnout and level of job satisfaction among physicians in Jordan, and (ii) explore physicians’ opinions, experiences, and perceptions during the pandemic crisis.Methods This was a mixed-method study that utilized a structured web-based questionnaire and semi-structured individual interviews. The 10-Item Burnout Measure, Short version (BMS), and the 5-Item Short Index of Job Satisfaction (SIJS) were adopted to assess occupational burnout and job satisfaction, respectively. Semi-structured interviews were conducted, based on a conceptual framework that was developed from Herzberg's Two-Factor Theory of Motivation and Job Demands-Resources Model. Descriptive statistics and regression models as well as inductive thematic analysis were used to analyze quantitative and qualitative data, respectively.Results A total of 973 survey responses and 11 interviews were included in our analysis. The prevalence of burnout among physicians was (57.7%). Several significant factors were positively associated with burnout, including female gender, working at highly loaded hospitals, working for long hours, doing night shifts, lack of sufficient access to personal protective equipment, and being positively tested for SARS-CoV-2. Regarding job satisfaction, regression analysis revealed that age was positively associated with higher levels of job satisfaction. On contrary, being a general practitioner or specialist, working at highly loaded hospitals, low salaries, and suffering from burnout have predicted lower levels of job satisfaction.Besides, four themes have emerged from the thematic analysis: (i)Work-induced psychological distress during the pandemic, (ii)Decision-driven satisfactory and dissatisfactory experiences, (iii)Impact of the pandemic on doctor-patient communication and professional skills, and (iv)Economic impacts of the pandemic crisis and lockdown.Conclusion A significant physical and psychological burden was associated with the COVID-19 pandemic. Reliable efforts should be implemented aiming at protecting physicians’ physical and mental wellbeing, enhancing their working conditions, and raising awareness about burnout. Evidence-based decisions and proper utilization of financial and human resources at institutional and national levels are believed to be crucial for the sustainability of the health workforce, especially in crises.

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Section: Discussionsupporting

confidence: 90%

Occupational Burnout and Job Satisfaction Among Physicians in Times of COVID-19 Crisis: A Convergent Parallel Mixed-Method Study

Alrawashdeh

Al-Tammemi

Alzawahreh

et al. 2020

Preprint

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“…They want to be recipients of updates and information relevant to their job. These preferences are not unique to our study population, and a lack of these elements in the work environment has been shown to contribute to healthcare worker burnout during the current pandemic (Algunmeeyn et al 2020). Critical care staff vary in their profession, therapy preferences and personal attributes, but they share a strong a professional identity, and strive to pursue activities that are consistent with this self-concept-especially during periods of increased professional demand (Ervin et al 2018;Yadav et al 2019).…”

Section: Discussionmentioning

confidence: 95%

A model for occupational stress amongst paediatric and adult critical care staff during COVID-19 pandemic

Feeley

Ffrench-O'Carroll

Tan

et al. 2021

Int Arch Occup Environ Health

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Purpose The coronavirus 2019 pandemic has placed all intensive care unit (ICU) staff at increased risk of psychological distress. To date, measurement of this distress has largely been by means of validated assessment tools. We believe that qualitative data may provide a richer view of staff experiences during this pandemic. Methods We conducted a cross-sectional, observational study using online and written questionnaires to all ICU staff which consisted of validated tools to measure psychological distress (quantitative findings) and open-ended questions with free-text boxes (qualitative findings). Here, we report our qualitative findings. We asked four questions to explore causes of stress, need for supports and barriers to accessing supports. A conventional content analysis was undertaken. Results In total, 269 of the 408 respondents (65.9%) gave at least one response to a free-text question. Seven overarching themes were found, which contribute to our proposed model for occupational stress amongst critical care staff. The work environment played an important role in influencing the perceived psychological impact on healthcare workers. Extra-organisational factors, which we termed the "home-work interface" and uncertainty about the future, manifested as anticipatory anxiety, had a proportionally larger influence on worker well-being than would be expected in non-pandemic conditions. Conclusion Our findings have important implications for appropriate allocation of resources and ensuring well-being of the ICU multidisciplinary team for this and future pandemics.

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“…The literature on emergency work has focused on the effects of working in critical situations, especially on burnout, as it poses a risk for healthcare workers [9,12]. As a concept, burnout refers to the emotional affect associated with feelings of frustration and powerlessness that develop in professionals' negative attitudes at work [13,14]. Individuals who work in healthcare services have been identified as a high-risk group for burnout, and the workers who have symptoms of this syndrome are less satisfied with their work activities than others [15,16].…”

Section: Introductionmentioning

confidence: 99%

Psychological Adjustment of Healthcare Workers in Italy during the COVID-19 Pandemic: Differences in Stress, Anxiety, Depression, Burnout, Secondary Trauma, and Compassion Satisfaction between Frontline and Non-Frontline Professionals

Trumello

Bramanti

Ballarotto

et al. 2020

IJERPH

258

211

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Emergency situations have been associated with negative psychological adjustment outcomes in healthcare professionals, although studies on the impact of the Coronavirus Disease 2019 (COVID-19) pandemic amongst Italian health workers are limited. The main aim of this study was to investigate the psychological adjustment of healthcare professionals during the peak of the COVID-19 pandemic, evaluating differences according to working or not with patients affected by COVID-19 and in areas with a more severe spread of this pandemic. Healthcare professionals’ attitudes toward psychological support were analyzed. The levels of anxiety, depression, psychological stress, and professional quality of life (compassion satisfaction, burnout, and compassion fatigue) and attitudes toward psychological support were measured among 627 Italian healthcare workers (mean age = 40.55 years; SD = 11.49; range: 27–72). Significantly higher levels of stress, burnout, secondary trauma, anxiety, and depression were observed among professionals working with COVID-19 patients. Higher levels of stress and burnout and lower levels of compassion satisfaction were detected in professionals working in areas with higher rates of contagion. No interaction effects were found between working (or not) with patients affected by COVID-19 and working (or not) in areas with a more severe diffusion of this pandemic. Finally, in the group of professionals who worked with COVID-19 patients, the percentage of professionals who thought to ask for psychological support was twice that of the group that did not work with COVID-19 patients. The overall findings indicate that the mental health of frontline healthcare workers requires further consideration and that targeted prevention and intervention programs are necessary.

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Understanding the factors influencing healthcare providers’ burnout during the outbreak of COVID-19 in Jordanian hospitals

Cited by 91 publications

References 26 publications

Occupational Burnout and Job Satisfaction Among Physicians in Times of COVID-19 Crisis: A Convergent Parallel Mixed-Method Study

Occupational Burnout and Job Satisfaction Among Physicians in Times of COVID-19 Crisis: A Convergent Parallel Mixed-Method Study

A model for occupational stress amongst paediatric and adult critical care staff during COVID-19 pandemic

Psychological Adjustment of Healthcare Workers in Italy during the COVID-19 Pandemic: Differences in Stress, Anxiety, Depression, Burnout, Secondary Trauma, and Compassion Satisfaction between Frontline and Non-Frontline Professionals

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