Understanding the interplay of social commerce affordances and swift guanxi: An empirical study

Lin, Jiabao; Luo, Zhimei; Cheng, Xusen; Li, Lei

doi:10.1016/j.im.2018.05.009

Cited by 172 publications

(165 citation statements)

References 71 publications

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“…Mutual understanding involves buyers' and sellers' appreciation of each other's needs and opinions which is considered as the key foundation for forming swift guanxi. Reciprocal favors describe positive benefits from communications and interactions between buyers and sellers; Relationship harmony implies respecting each other and avoiding conflicts between buyers and sellers, which is a crucial element to building swift guanxi [27,[46][47][48]. Many studies on social commerce have found that effective use of computer-mediated communication technologies promotes the formation of swift guanxi and trust between buyers and sellers, which further facilitates the completion of transactions [27,49].…”

Section: Swift Guanximentioning

confidence: 99%

“…In particular, mutual understanding in our study equates the appreciation of each other's needs and opinions between newcomers and veterans. As a crucial element of swift guanxi, developing mutual understanding requires both parties to understand and follow the implicit rules of a guanxi-based relationship or network [46,48]. Reciprocal favors represent the positive benefits resulted from the communications and interactions between newcomers and veterans, which can be shown in many ways, such as providing resources or information to newcomers or making friends with veterans to develop their social networks.…”

Section: Swift Guanximentioning

confidence: 99%

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How Newcomers’ Work-Related Use of Enterprise Social Media Affects Their Thriving at Work—The Swift Guanxi Perspective

2019

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This study aims to explore the relationship between newcomers’ use of enterprise social media (ESM) and their thriving at work. Adopting the conception of swift guanxi, we propose a model to examine how newcomers’ work-related use of ESM influences their thriving at work through promoting swift guanxi (i.e., mutual understanding, reciprocal favors, and relationship harmony) between newcomers and veterans. A valid sample consisted of 77 new employee-veteran dyads in a large telecom company was used in Smart-PLS to test our research model. The results show that newcomers’ work-related use of ESM positively affects mutual understanding, reciprocal favor, and relationship harmony. Reciprocal favor and relationship harmony exert positive effects on learning and vitality. However, mutual understanding only has a positive effect on learning. Furthermore, swift guanxi mediates the relationships between newcomers’ work-related ESM usage and the two dimensions of thriving. The findings provide new insights for organizations to better manage the use of ESM to improve newcomers’ thriving at work.

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Section: Swift Guanximentioning

confidence: 99%

Section: Swift Guanximentioning

confidence: 99%

How Newcomers’ Work-Related Use of Enterprise Social Media Affects Their Thriving at Work—The Swift Guanxi Perspective

2019

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“…The five types of guanxi are based on various criteria concerning the treatment and social interaction leading to different levels of interdependent relationships. Normally, guanxi refers to highly private interpersonal networks into which the diffusion of external social interpersonal networks is difficult [52]. It refers to the implicit social relationships existing between people based on common interests and has been regarded as a common form of membership or social exchange based on instrumental purposes [53].…”

Section: The Mediating Role Of Pluralistic Ignorance In the Relationsmentioning

confidence: 99%

Why Employees Contribute to Pro-Environmental Behaviour: The Role of Pluralistic Ignorance in Chinese Society

2019

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In light of the importance of sustainable development, this study aims to deepen and extend our understanding of employees’ pro-environmental behaviour in the workplace in a Chinese context. Drawing on the complex phenomenon of social norms theory concerning misperceptions (i.e., pluralistic ignorance) and supervisor–subordinate guanxi (which is a Chinese term signifying human connection), we present a novel model in which employees’ pro-environmental behaviour is the result of multiple social and individual psychological factors. Through the integration of previous literature from the fields of the psychology of individuals, social psychology, and environmental psychology, the major assumption is that the pro-environmental behaviour of employees is affected by their level of pluralistic ignorance, environmental concern, and subjective norms; these, in turn, are influenced by supervisor–subordinate guanxi and social identity in the collective spirit of Chinese society. Data, which were analysed empirically, were gathered from 548 Chinese employees from the Jiangsu province of China. This study consequently reveals the subtle interplay among employees’ pluralistic ignorance, supervisor–subordinate guanxi, social identity, subjective norms, environmental concern, and their pro-environmental behaviour, while the deeper analysis offers considerable support for environmental management research and practice.

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“…It can create collaboration between goods and services to be more intense. Activities in S-Commerce are quite fascinating because they involve social interaction between customers (Bamansoor et al, 2020;Lin et al, 2019;Solangi et al, 2019). Because of this, the term Social Commerce appears (S-Commerce).…”

Section: Introductionmentioning

confidence: 99%

“…The main definition of S-Commerce is very varied. S-Commerce as a new way of doing commerce in a collaborative and participative way, involving interactions among all the actors of the value chain (Abed, 2020;Lin et al, 2019;Solangi et al, 2019).…”

Section: Introductionmentioning

confidence: 99%

Determination of the influence factors on social commerce in SME: A review

Sutomo¹,

Rahman²,

Romli³

2020

IJSECS

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Social Commerce is a new form of online commerce that utilizes social media technology. Individuals and companies have become interested in utilizing Social Commerce. But, S-Commerce adoption is not easy because you have to know what factors determined S-Commerce adoption. This study aims to investigate the determinants factor that influences the implementation of social commerce on SME. The results of this study are TAM and UTAUT is a method that is widely used for S-Commerce implementation, while the factors that influence the implementation of social commerce are the perceived usefulness, trust, ease of use, facilitating conditions, and information quality.

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Understanding the interplay of social commerce affordances and swift guanxi: An empirical study

Cited by 172 publications

References 71 publications

How Newcomers’ Work-Related Use of Enterprise Social Media Affects Their Thriving at Work—The Swift Guanxi Perspective

How Newcomers’ Work-Related Use of Enterprise Social Media Affects Their Thriving at Work—The Swift Guanxi Perspective

Why Employees Contribute to Pro-Environmental Behaviour: The Role of Pluralistic Ignorance in Chinese Society

Determination of the influence factors on social commerce in SME: A review

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